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Modem troubles

R

robp

Senior member
I just bought a new modem (Aopen FM56-ITU/2..ISA) I installed the drivers, but for some reason it will not work. I went to 'Diagnostics' in the Modem panel and when I selected the port the modem is assigned to and clicked 'More info', an error came up saying "Couldn't Open Port!". I have tried switching the port to Comport 2 but still the same error.

Any ideas?
Thanks
 
1) Try another PCi slot.
2) Totally remove all the drivers from your system and let windows auto detect it at start up.

Thorin
 
Thanks for taking interest in my little problem.
It is an ISA slot, and I have tried the other also.
Windows did not even detect the drive when it was first installed, I had to go through the "Add new hardware" wizard.
 
Most ISA modems have jumpers to set the I/O port address and the IRQ. Did you remember to disable the com ports on the mobo in your bios, then set the IRQ you have set to the modem to "Legacy ISA" device.
 
Thanks for the help. Few questions:

Is there a way to tell which IRQ the modem is using without opening up the case and looking?
How do I disable the com ports (do I disable all of them, or did you mean enable..if so how can I check to make sure they are enabled)?

Thanks
 
Alright, Com port 2 and 4 share IRQ 3. I tried changing IRQ 3 to "Legacy ISA" but it did not work. Do I need to disable Com port 2 somehow?

Any ideas?

Thanks
 
OK, DISABLE the comm ports on your motherboard if you do not use them for an old mouse or something. You would use these if you had an EXTERNAL modem. The internal ISA modem has its own built-in com port which you do not want to conflict with the onboard ports (thats why you disable them). The manual for your modem should reference what the default IRQ and I/O address is. BTW you disable the COMM ports in the 'Integrated Peripherals' section of your bios (could have a different name).
 
Thanks for the help.

After playing around with the computer, I got it to work on com port 3 somehow. Any ideas if this will cause any conflicts or slow the connection or anything?

Thanks
 
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