OK guys, here's what I'm working with. I work for a computer manufacturer that used to ship out US Robotics hardware modems, but no longer keeps them in stock. A client called in the other day and needed their modem replaced, and instead of getting the standard Winmodem we normally send out in cases like this, they got a Creative Labs modem Blaster ISA, model Di5601. The client is running on a P2 350 with the Intel 82440BX chipset. The modem seemed to install fine, but the UART is reporting incorrectly (it shows as INS 8250), and AT&T is blaming that for the connection problems to their ISP. Granted, the modem should have a UART of NS 16550 AN, and I suppose that could be a problem, but more improtantly, we need to clear it up so the client feels the modem is set up the way it should be.
Now, the only thing I haven't had a chance to check yet is this -- the modem can be set to either hardware mode or plug and play, and evidently is shipped out with a jumper in the PNP position, but also a jumper on an IRQ setting. I'm going to try puling the jumper of the IRQ pins completely to see if there is a conflict, but short of completely removing the mode and reinstalling it, do you have any ideas of what is going on? Thanks.
Now, the only thing I haven't had a chance to check yet is this -- the modem can be set to either hardware mode or plug and play, and evidently is shipped out with a jumper in the PNP position, but also a jumper on an IRQ setting. I'm going to try puling the jumper of the IRQ pins completely to see if there is a conflict, but short of completely removing the mode and reinstalling it, do you have any ideas of what is going on? Thanks.
