Mobile Phone Buyer's Guide

UNCjigga

Lifer
Dec 12, 2000
25,499
10,134
136
I thought it would be a good idea to compile some wisdom from around this forum regarding smartphones and what to buy. I'll start off the thread but I'm by no means any authority, so I'd like as many contributions as possible.

Now, my job is unique in that I get to play with lots of Android devices, oftentimes 1-2 months prior to release. So my guide might be biased towards Android. I've gained a lot of insights that I want to share, and I'd like to hear your thoughts as well, especially as they pertain to other devices.

So, without further ado:

THE SMARTPHONE BUYING GUIDE:

Read This First:

First, some pointers (keep in mind I'm assuming you're on post-paid; pre-paid has different rules):

  • If you're in the market for a new device (i.e. contract up for renewal, etc.) don't get stuck in the "waiting game". You know what I'm talking about. You think about getting a new phone, but you want to wait for all the reviews. Then maybe you're waiting for a maintenance release to fix some bugs. But then you hear rumors of another device and you decide to wait it out longer. This is bad. Smartphones are obsolete in 6 months, sometimes less. The longer you wait, the longer you'll be waiting for your new contract to expire. My advice--buy within 4-6 weeks of your contract expiration date, and you should only wait that long if there's a new "halo" device coming for the carrier you've chosen.
  • Don't buy a "budget device". This is also a mistake. Buy the best device available (according to your criteria--see below) and don't worry about the up front cost. You'll be paying the same price for service and data either way (regardless of 3G or 4G on most carriers.) Again, see the note above about obsolescence. Buying a mid-range phone means you're buying last year's technology. And you'll be stuck with it for 2 years.
Choose Your Carrier FIRST:

Choosing your carrier is more important than picking your phone. Do this first. I cannot stress this enough, but DO NOT choose your carrier based on the device. You should consider the following factors in order of importance to you:

  • Coverage: Where do you use your phone? How good is the service in these areas? Do you have HSPA+, WiMax or LTE coverage in your area?
  • Monthly Recurring Cost (MRCs): What is your monthly budget? Based on the services you want, what would your monthly spending be on each carrier?
  • How Many Minutes: How many voice minutes do you really need? Do you need an unlimited everything plan, or should you save on minutes and spend more on data?
  • Data Policies: Do you need unlimited data or is capped data fine? How fast do you want your data to be (does it matter if you're usually within range of WiFi?) Does your carrier use QoS to slow down service during peak times? Will you be tethering?
  • Texting: Does your carrier bundle text service or does it charge extra in your plan? Do you need unlimited texting if you'll be using Google Voice/GroupMe/Kik Messaging etc. for messaging?
Rank Your Criteria:
  • Performance: What makes a phone feel "fast"--is it the snappiness of the UI? The speed of the data connection? Synthetic benchmark scores? Speed of the processor? Get a feel for the device in the store before you buy it. My advice for Android phones--dual-core is a gimmick (for now). Android 3.x might have more multicore optimizations, but Android 2.x has very few. The only difference I've seen is with synthetic benchmarks and installing app updates. The most important performance factors for Android phones (in my chosen order): 1) Amount of RAM (get more than 512mb-1 GB preferred), 2) CPU arch--Exynos > OMAP4 > Snapdragon Series 3 > Hummingbird > OMAP3, 3) CPU/GPU acceleration (enabled in browser, NEON support, etc.), 4) Data speed.
  • Battery Life: How important is this to you? Are you willing to invest in multiple chargers? I have a charger on my desk at work, 1 next to the bed, 1 in my car, and 1 in my suitcase. I also have a microUSB cable with my laptop. Don't think of anything less for a 4G phone. If you need >8 hours, don't buy 4G/LTE (or keep it turned off by default); if you need >12 hours, buy an iPhone or Windows Phone 7; if you need >24 hours, buy a BlackBerry.
  • Apps: Which apps will you be using? Are you already invested in iOS or Android apps? If so, that should make your decision easier. Are you willing to sacrifice app support to use Windows Phone 7 or BlackBerry?
  • Form Factor: I personally don't care too much about the form factor--if it's too bulky I won't put it in my pocket (I'll use a belt clip instead); if it's super-thin and light I'll put it in a case anyway, so the difference in thickness would be negligible.
  • OS: Besides figuring out your preference for iOS, Android, Windows Phone 7 or BlackBerry, you may want to check whether your device/OEM gets timely updates to the latest version of the OS. For Android, consider other factors such as root ability, custom ROM support and "pure Google" vs. "bloatware/crapware" if that's important to you.
  • International Roaming: Where do you travel/what networks do they use? How often do you travel? Will work pick up the tab for roaming costs? Can your phone be SIM-unlocked to support local prepaid SIMs? My experience in traveling to Asia and other 3rd-world countries--data service there is non-existent. You're better off picking up an unlocked world phone from eBay that lasts 1-2 weeks on standby and using local prepaid SIMs.
  • Accessory Support: Does your device have 3rd-party accessory support? If this is an important factor, you'll probably be looking at the iPhone. If you don't mind paying a premium for OEM accessories, you should stick with a top-tier OEM like Motorola or Samsung. If all you need is a good Bluetooth stack, you should be fine. For Android, you may want to check whether your device supports USB Host Mode, NFC, Bluetooth 3.0 and WiFi Direct--these protocols are important, especially considering ongoing development of the Open Accessory API.
Hands-On Time:

Don't rely on reviews--trust your own eyes, hands and fingers. Some examples:

  • Technically, the Droid Bionic might be larger and heavier than the Droid X2, but it "feels" lighter to me.
  • The newer PenTile screens aren't really that bad as some would have you believe.
  • Windows Phone 7 rocks. Yes, I'm an Android fan boy and I'll admit it. Even on older hardware (Snapdragon Series 2) it just feels 10x faster than Android. I have the RTM build of Mango on my Trophy now and it's even better. But a lot of people would never even consider it without trying it first.
  • Some mid-tier phones and certain OEMs will use shitty digitizers that don't respond to touch input well...you can tell almost immediately after trying out the phone. Avoid.
  • Do you have big hands? Are you accidentally fat fingering the capacitive buttons?
  • Does your phone need to fit inside your skinny jeans? :)
  • WTF BlackBerry OS 7 still has the stupid hourglass half the time? Seriously???
FINALLY, make your decision and stick with it. Enjoy it. Blog about it. Be a fanboy/fangirl. Tell us what you love/hate about your phone.
 
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obidamnkenobi

Golden Member
Sep 16, 2010
1,407
423
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I can relate to the "waiting game" point. I was thinking about getting the Nexus One when it came out, but wasn't sure it was worth it. Then the Nexus S looked pretty good, but not a huge software upgrade. Then I thought about galaxy S1 and put Cyanogen on it for a while. I considered an international GSII, but decided to wait for the US version. That looks pretty nice now, but think I'll wait to see how the Nexus Prime is, since I want upgrades.

So I've been waiting almost two years to get a smartphone, but still not sure there is a "right one".. I'm still on a dumb-phone that reboots itself mid-call every now and then and half the screen is full of dust. At least I can't be accuses of being an impatient man. Delaying gratification is a good trait right? :)
 

UNCjigga

Lifer
Dec 12, 2000
25,499
10,134
136
I can relate to the "waiting game" point. I was thinking about getting the Nexus One when it came out, but wasn't sure it was worth it. Then the Nexus S looked pretty good, but not a huge software upgrade. Then I thought about galaxy S1 and put Cyanogen on it for a while. I considered an international GSII, but decided to wait for the US version. That looks pretty nice now, but think I'll wait to see how the Nexus Prime is, since I want upgrades.

So I've been waiting almost two years to get a smartphone, but still not sure there is a "right one".. I'm still on a dumb-phone that reboots itself mid-call every now and then and half the screen is full of dust. At least I can't be accuses of being an impatient man. Delaying gratification is a good trait right? :)
Sigh, I don't have a "banging head on desk" emoticon handy right now. :p

Seriously, you waited 2 years? That's like a full contract term. You could've had a Nexus 1 or Nexus S and be eligible to upgrade next year once 28nm quad-core becomes the new standard!

The only thing worse are all my friends who bought a Droid Eris when the first 2 Droids came out. I guess the Motorola Droid was selling out for a while before Christmas '09--I told my friends to WAIT for the Motorola back then. But no, they walked into the store and got conned into the Eris instead. Buy the best phone available, even if it's backordered!
 

Oyeve

Lifer
Oct 18, 1999
22,062
881
126
What about the "IQ" factor? Like if you want to hack the phone to heck or if you are of the "It just works, I dunno why" crowd?
 

s44

Diamond Member
Oct 13, 2006
9,427
16
81
So I've been waiting almost two years to get a smartphone, but still not sure there is a "right one".. I'm still on a dumb-phone that reboots itself mid-call every now and then and half the screen is full of dust.
This is insane. Just get either the Sprint or the AT&T SGS2 next week. This should be in the OP: the difference between having a smartphone and not having one is bigger than the difference between any two modern smartphones.

As I see it, there are three points when it becomes sensible to buy a phone:
(1) release
(2) the first big price drop at Amazon/Wirefly/etc
(3) the first time the price drops to zero (1c) at one of the above or at a BB sale

Why? Because it's usually only about a month until (2) and several months until (3), so the phone -- if it's relatively high-end, as anything you're considering should be -- will still be relatively early into its life cycle.

Mind you, since (2) and (3) *never* happen with Apple, there's only one sensible time to buy an iPhone: release.
 

obidamnkenobi

Golden Member
Sep 16, 2010
1,407
423
136
Sigh, I don't have a "banging head on desk" emoticon handy right now. :p

Seriously, you waited 2 years? That's like a full contract term. You could've had a Nexus 1 or Nexus S and be eligible to upgrade next year once 28nm quad-core becomes the new standard!

The only thing worse are all my friends who bought a Droid Eris when the first 2 Droids came out. I guess the Motorola Droid was selling out for a while before Christmas '09--I told my friends to WAIT for the Motorola back then. But no, they walked into the store and got conned into the Eris instead. Buy the best phone available, even if it's backordered!

Lol, perhaps, but the Nexus One and S look pretty lame now, and honestly didn't appeal a whole lot to me then. I have an ipod touch, so just imagined being able to use that anywhere, and don't think it's worth it at this time. Should that be a point: "Do you really need email and facebook on the buss?"...

And I've also saved over $1,000 on the plan and phone by waiting! Bought a house instead.. :p

I saw new-ish used phones go for $3-400 or more, so buying off contract and selling the old one doesn't seem like a huge deal? And it wouldn't be that painful. Provided you can find a seller I guess.

edit: also; my current dumbphone isn't that bad, I may have exaggerated. It only reboots occasionally and I can see the screen. Still works, and the money saved by not having a dataplan is sorely needed.
 
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UNCjigga

Lifer
Dec 12, 2000
25,499
10,134
136
Actually, I don't think the price you pay up front should really affect your decision at all. Waiting for discounts means the phone is that much closer to obsolescence. Sure, if you can take advantage of Amazon/Costco/Wirefly discounts or bundles at launch, more power to you. But the only time it didn't make sense to buy a phone at launch was with the original iPhone back in 2007 ($500...no 3G...WTF?) And even those early adopters got a piece of the price cut if I remember correctly.
This is insane. Just get either the Sprint or the AT&T SGS2 next week. This should be in the OP: the difference between having a smartphone and not having one is bigger than the difference between any two modern smartphones.

As I see it, there are three points when it becomes sensible to buy a phone:
(1) release
(2) the first big price drop at Amazon/Wirefly/etc
(3) the first time the price drops to zero (1c) at one of the above or at a BB sale

Why? Because it's usually only about a month until (2) and several months until (3), so the phone -- if it's relatively high-end, as anything you're considering should be -- will still be relatively early into its life cycle.

Mind you, since (2) and (3) *never* happen with Apple, there's only one sensible time to buy an iPhone: release.
 

UNCjigga

Lifer
Dec 12, 2000
25,499
10,134
136
Lol, perhaps, but the Nexus One and S look pretty lame now, and honestly didn't appeal a whole lot to me then. I have an ipod touch, so just imagined being able to use that anywhere, and don't think it's worth it at this time. Should that be a point: "Do you really need email and facebook on the buss?"...

And I've also saved over $1,000 on the plan and phone by waiting! Bought a house instead.. :p

I saw new-ish used phones go for $3-400 or more, so buying off contract and selling the old one doesn't seem like a huge deal? And it wouldn't be that painful. Provided you can find a seller I guess.

edit: also; my current dumbphone isn't that bad, I may have exaggerated. It only reboots occasionally and I can see the screen. Still works, and the money saved by not having a dataplan is sorely needed.
There is nothing lame about the Nexus S--overclocked with the right kernel and ROM, it'll still run circles around a lot of the newer single-core phones (and like I said, dual-core doesn't really matter in Android phones anyway...not until ICS.)
 

obidamnkenobi

Golden Member
Sep 16, 2010
1,407
423
136
There is nothing lame about the Nexus S--overclocked with the right kernel and ROM, it'll still run circles around a lot of the newer single-core phones (and like I said, dual-core doesn't really matter in Android phones anyway...not until ICS.)

Sure, the S is still a decent device. And still get updates the fastest. But with ICS a few months away think waiting is better. Which as you can see is what I always do so we'll see what happens:)

Sorry, didn't mean to derail your thread this badly. More on topic I agree that up front cost of the phone should not really be a decisive point. Considering the monthly cost of the plan and the $3k+ you'll spend over 2 years, a $100 phone or a $2-300 phone are basically within the same range.

The point about travel may also be important for some. I visit my parents in Europe once a year so I want a GSM phone so I can at least call with it over there. If you want a phone that works in most other parts of the world (at least Europe) AT&T is pretty much the only way to go. Or T-Mobile if you don't care about 3G while traveling (which you probably don't want to use anyway). Sure you can use a cheapo device, but if I have a fancy smartphone I would want to use that for offline apps and not carry around two devices. Just stay off data, or if you need data you can also get special international data packages for somewhat less than the carriers outrageous $/MB costs.
 

xSkyDrAx

Diamond Member
Sep 14, 2003
7,706
1
0
I am really liking Windows Phone 7 as well. I was particularly surprised on the oldish hardware that it runs despite feeling so fast. I guess microsoft really got it down with optimizing it for the hardware.
 

poofyhairguy

Lifer
Nov 20, 2005
14,612
318
126
So my guide might be biased towards Android.

Good write up. I think this will help people. One thing I would add:

When dealing with iPhones, buy them the first day they are out because they never go on sale and the first day therefore has the highest value. If you can't buy the first day, buy at least in the first nine months of release. After nine months, wait for the next model.

Also:

[*]The newer PenTile screens aren't really that bad as some would have you believe.

I think this varies person to person. I find Pentile gives me a headache.
 
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poofyhairguy

Lifer
Nov 20, 2005
14,612
318
126
This should be in the OP: the difference between having a smartphone and not having one is bigger than the difference between any two modern smartphones.

Amen. Maybe also add: "One you go Smartphone and have the internet in your pocket you will never go back, so make sure you are prepared before you spoil love ones or yourself with a smartphones to keep buying them and paying for the plans forever.
 

ew915

Senior member
Jun 19, 2001
748
0
76
There is no waiting game, a wise consumer knows that all android phones feel the same unless the vendor really mess it up like the blur.
The buying guide should be a phone that has been 3-6 month in the market because they are usually free and you know it's true potential like rooting, custom rom supports, like you can buy a tbolt for 200 now easy, heck the bionic won't even worth 250 6 month from today.
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
Amen. Maybe also add: "One you go Smartphone and have the internet in your pocket you will never go back, so make sure you are prepared before you spoil love ones or yourself with a smartphones to keep buying them and paying for the plans forever.

God yes. :(

I'd remove the line about Android 2.x not having multicore optimizations in the OP though. Its Linux based, SMT/SMP aware at its heart. General use, you won't see much difference, but if you're playing games, you'll definitely see an improvement. Same with HD media.
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
I would put OS as the first criteria since it determines everything else. Its also the main part of the user experience which is normally what people are after, even if they dont realize it.
 

shortylickens

No Lifer
Jul 15, 2003
80,287
17,081
136
There is no waiting game, a wise consumer knows that all android phones feel the same unless the vendor really mess it up like the blur.
The buying guide should be a phone that has been 3-6 month in the market because they are usually free and you know it's true potential like rooting, custom rom supports, like you can buy a tbolt for 200 now easy, heck the bionic won't even worth 250 6 month from today.

Yeah but if you bought it right now you'd get more use out of it while its still top of the line and thats probably worth the extra 50 or hundred dollars. Which is squat compared to the 70-80 dollars a month for service.
As OP already pointed out theres no point in worrying about the device cost because its the smallest part of the total budget. You may as well get todays top of the line because it will need to survive two whole years.
 

Bateluer

Lifer
Jun 23, 2001
27,730
8
0
There is no waiting game, a wise consumer knows that all android phones feel the same unless the vendor really mess it up like the blur.
The buying guide should be a phone that has been 3-6 month in the market because they are usually free and you know it's true potential like rooting, custom rom supports, like you can buy a tbolt for 200 now easy, heck the bionic won't even worth 250 6 month from today.

http://swappa.com/buy/htc-thunderbolt-verizon

Not if you want one in good condition. Most are in the 300-400 range.
 

ew915

Senior member
Jun 19, 2001
748
0
76
http://swappa.com/buy/htc-thunderbolt-verizon

Not if you want one in good condition. Most are in the 300-400 range.

Prices are always negotiable. I have been offered tbolt for 230 mint with a bunch of accessories.
Even on contract the tbolt is free and you can bank 300 easy when you sell it, get the bionic for 300 and you will get around 500 if you are lucky.
I don't know latest and the greatest isn't such a deal to me.