MMO Account Hacked

[trigun500]

My World of Warcraft account was hacked. This doesn't really bug me because I can get my stuff back.

What I'm worried about is that they hacked it twice in a single day. (I changed the password and they changed it again on me) I did a whole system scan for viruses and malware (I used Spybot).

What's the best way I can assure whatever they are using to get my password is off of my computer? I'm mostly worried about the OTHER passwords I could have used and they might have seen. (Paypal ect.)

Thanks

 

[stlcardinals]

Buy an authenticator.

http://us.blizzard.com/store/details.xml?id=1100000822

Get Malwarebytes.

Turn off System Restore. Reboot to safe mode. Install Malwarebytes. Run a scan. Reboot normally. Turn System Restore back on.

 

[Murloc]

use malwarebytes antimalware, and check all the running processes.

 

[sonoma1993]

have you checked to see if they change your WoW account email address? It's possible they changed the email address on the account.

 

[invidia]

have you checked to see if they change your WoW account email address? It's possible they changed the email address on the account.

EDIT: It's linked to Battle.net now, before you couldn't change your e-mail.

Pretty sure you have a keylogger. I would also recommend malwarebytes antimalware. It's the only program that has yet fail to detect and remove anything so far.

 

[onza]

boot into safe mode+ scan.

the Battle net authenticator is the single best item you can buy. If you have a iphone / ipod touch you can download one for free.

Good luck.