Minor Windows XP Problem (AGAIN)

[leapingfrog0]

Okay, a few months ago I formatted my computer to get rid of some problems my computer was having, now one of these problems has come back again!

Whenever I go to Start > All Programs > Accessories > System Tools > Systen Information it brings up the Windows Help file! ( Start > Help and Support) instead of all of my system information. The shortcut on the start menu points to C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe and I'm pretty sure it's right, but it's not loading the right thing.

Any ideas?

Thanks,

Andrew

 

[mee987]

have you tried just navigating to the folder that msinfo32.exe is in and running it from there (not from start menu)?

 

[leapingfrog0]

Yeah, same thing..

 

[leapingfrog0]

Hmm, this sucks.. I would ask someone at Microsoft, but they won't help me since my OS an OEM version so they tell me to go to my manufacturer, which is really myself.

 

[Maggotry]

Has it ever worked correctly? I'm not on an XP machine as I type right now, but there's an option in msconfig to boot into a safe mode, similar to 9x. Try that. I wish I could be more specific, but I'm not on one of my XP machines right now.

 

[ThaGrandCow]

thats odd, I just confirmed the location. Your shortcut is correct. Try booting from the windows xp cd and doing a repair

 

[leapingfrog0]

Could some one give me a run-down on the repair process? Last time I attempted to repair Windows I couldn't figure it out. It said something like "Enter the drive letter of the Windows you want to repair" So I entered "C:" and pressed ENTER, and then it asked me for my admin password (which is nothing), so I just pressed ENTER and then it didn't do anything after that... I don't know what I did wrong.

 

[leapingfrog0]

Anyone? Someone has to be familar with it..