Microsoft Outlook (attachments, sending...)

[dcdomain]

I used to be able to attach files and it would show up on the toolbar under subject or something. But whenever I try to attach files now, it gets inserted into the body of the message. Is there anyway to revert back to the previous style? People are having problems downloading or opening the files when it's embedded into the document.

Thanks.

 

[dcdomain]

bump

 

[TheDiggler]

I don't have any answers at the moment, but you'll increase your chances of help from others if you post what version of Outlook you're running (and perhaps what OS you're running).

 

[prosaic]

Yes, give us the version of the OS and Office / Outlook. Also, tell us whether or not you are using Word as your e-mail composer.

- prosaic

 

[dcdomain]

I've disabled Word as the composer, I'm using Outlook XP on WinXP.

 

[dcdomain]

bump

 

[dcdomain]

bump

 

[prosaic]

I'm sorry to see that you haven't made much (or any) progress on this.

I don't know a solution at the moment so we may as well get into the details.

You're using Outlook 2002 (installed as part of Office XP?) under the Windows XP operating system. You said that you're not using Word as your e-mail message editor. That would have to be turned off under the options menu on the main Outlook window. It would have to be turned off for both Rich Text editing and for HTML editing. Correct, so far?

Now for the messages you're trying to send. Are they in Plain Text or in Rich Text or in HTML format? When I set the internal Outlook 2002 message editor to Rich Text and attach a document, that document shows up as a large icon with explicatory text in the body of the message. The attachment can be recovered for viewing by right-clicking on this icon and making the appropriate selection from the context menu. Adding an attachment to either an HTML or Plain Text message results in the attachment being placed in the attachments line above the message's main body.

Does this correspond to what you see, or are you seeing the actual contents of the attachment displayed within the body of your outgoing messages with attachments? In any case, have you tried right-clicking on or within the attachment in the body of the e-mail? What types of documents are being sent as attachments? Do all of them behave the same, or do you observe a variation in this behavior among different attachment document types? What types of e-mail clients are being used by the recipients? Is there a difference between how the message with included attachment looks to them and how it looks to you?

- prosaic

 

[dcdomain]

I'm not using Word as my editor, but I am still able to write emails in plain or rich text format. Only the HTML format option is not displayed. Basically any attachment that shows up in the body as an icon is unreadable by my receipients. I just tried converting to plain text and the attachment has returned to the attachment lines. Thanks for your help! Guess everything has to be in plain text now. =T

 

[prosaic]

Originally posted by: dcdomain
I'm not using Word as my editor, but I am still able to write emails in plain or rich text format. Only the HTML format option is not displayed. Basically any attachment that shows up in the body as an icon is unreadable by my receipients. I just tried converting to plain text and the attachment has returned to the attachment lines. Thanks for your help! Guess everything has to be in plain text now. =T

Yes, you should be able to use Outlook 2002 to compose e-mails in plain text, html or rich text format even without Word being installed on the system. It is odd that html is not available to you. I wonder if this could be the result of a partial installation of Office instead of a full installation. (I always go for the whole enchilada.)

Placing the attachment icon in the body of the e-mail really shouldn't make its contents unavailable to recipients of the mail. Were you able to check with them about right-clicking on the attachment icons when they're in the e-mail body? What happens when YOU right-click on them, before and / or after sending the e-mail message?

Anyway, I'm glad you're able to send useful attachments again. If you're curious enough about the difference in behavior we're seeing with our respective Outlook installations I'll be glad to compare notes with you. Or you might look for local machines that you can compare side-by-side with yours to see if you can correlate configuration variations with behavioral differences.

Good luck!

- prosaic

 

[1kayaker]

I am using WinXP Pro, Microsoft Outlook (not express), and have WordXP set as my email editor. From within Outlook I do the following and it works flawlessly.

To put an attachment in the attachment bar choose Tools>Options>Mail Format>Compose Message in HTML>Apply>Ok

To put an attachment in the body of the text choose Tools>Options>Mail Format>Compose Message in Rich Text>Apply>Ok

Hope this helps,
Phil