Originally posted by: Tom
Originally posted by: CVSiN
Originally posted by: Tom
The OP has a perfectly reasonable complaint, the fact that Microsoft will replace some POS products doesn't mean it was ok to sell them in the first place.
there is nothing wrong with the 360... the initial launch ones had cooling issues and MS addressed that and is replacing them for free..
whats the problem..
Excuse me, but replacing a defective product is not the same thing as not selling a defective product in the first place.
And there is obviously something wrong with the 360, otherwise they wouldn't have to replace them, would they ?
Maybe they've fixed the underlying problem, maybe they haven't. Nobody will know the answer to that for several years. My own opinion is MS is trying to sell a computer as if it was a normal household appliance, and they have not designed it to be nearly rugged or bullet-proof enough for the job.
Because of the form factor it is probably less reliable than a pc, and pcs aren't reliable enough to be considered appliances anyway.
And because the user has no control over the operating system and updates, there's less ability to control the software environment than there is with a normal pc. Microsoft wants complete control over the software in the 360, and with that control comes complete responsibility for the consequences of any mistakes they make.
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