Originally posted by: yllus
Likeliest probability: This guy is lying out of his ass.
It's possible, though extremely improbable, that Samuel Kim's name, contact and billing address were already on file in the Best Buy database to be pulled up and attached to a MSN account. It's again possible but improbable that the employee took the 3-5 minutes needed to complete the signup on his POS system and process it without Mr. Kim notice. And thirdly, it's possible - but improbable - that when Mr. Kim was handed his receipt, he signed the contract agreement printed at the time of sale even though he paid by debit.
Lastly, as far as I know, the point-of-sale system linked with MSN requires a credit card be linked to the customer's account, even if you do pay by debit - they don't run their own credit bureau, they just start billing the CC they have on file under the customer's name. He said he paid by debit. Where would they draw his CC information from? That wouldn't fly.
When MSN is rung up, you first need the persons address, phone and such. this is usually done by looking up the phone number, and usually most of the info is already in the system. The system also needs the drivers licence number. After that you need to select what plan they want (free 30 day trial, $75 for signing up for a year, $200 for 2 years, or the free 6 months with a computer). After that the customer is made to sign the little tough pad that explains the contract. Then the screen name is put into the system. Lastly the "MSN" is added to the sale, and the cost of the $0.02 CD is credited back to the sale, along with any credit for signing up for the 1 or 2 years. If there is still a ballence, a they system needs a form of payment. this payment is completely seperate from the MSN. Infact once the card is swiped for MSN, your are a customer. Even if the employee cancels or voids the transaction, you are still going to get billed.
For this to work, the the employee needs the info for the account. if your being asked info like address, phone number, and drivers licence number you should know something is up. Then for the credit/depit card, you again, should wonder why they need it. And if all that is some how done without the customers knoladge, they need to sign. You could "bump" the screen and the system may accept it, but then if the customer disputes the charg, he didint sign for it, so that would be the end to that. And if you did sign up for MSN, with or without your knoladge, your recipt would be 2 time longer from all the crap that is on it dealing with MSN.
As you can see, its not that easy to not know. This guy is a complete retard. And i say again, this case is going nowhere.
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