MediaCom Cable - Introducing a data cap mid-contract

[dabuddha]

I read a bit of that thread. I love how they try to solve your complaint by telling you that your complaint is invalid and later by offering you faster service (to reach the caps faster).

I had to move to business class service myself because of caps. My wife works from home and frequently has to download 40G database files for testing purposes. Combine that with being cable free and watching mostly netflix, hulu, and amazon we frequently would hit any cap.

You pirate!

 

[Pardus]

Interviewed with MediaCom HQ once, the IT manager was more interested in his email than what I had to say. He would ask me a question, respond with "uh huh uh huh" without looking at me directly. When I tried to politely ask a question, he would say, i don't know or uh huh. This went on for about 30 minutes till I decided to get up and leave... who would want to work for a jerk like that is beyond me.