So, I get this amazing letter today: I'm under contract until Feb 2014. I called up MediaCom and told them that I do not accept the change in service and that I wish to cancel effective 9/17/2013 (the day before the changes take place). I am told that I will still have to pay an ETF. I ask them where in my contract does it say that they can impose a data cap? They read from the new contract that new customers sign (not the one I signed, when there were no data caps. The updated contract had pricing information on the data tiers and everything). They didn't have my original contract on file, yet they still tell me I have to pay an ETF. I talked to retentions twice and did an online chat, all say the same thing. What the heck? Any tips from anyone out there on how to handle this?