BBVA Compass to charge for paper statements
Published: Saturday, September 03, 2011, 7:15 AM
BIRMINGHAM, Alabama -- Customers of Birmingham-based BBVA Compass Bank who receive paper statements will soon begin having to pay $3 per month for the service, according to a letter the bank sent to customers this week.
It is the latest move by banks to offset federal regulations that are cutting into their revenues. Two weeks ago, Birmingham-based Regions Bank said that beginning in October, it will start charging a $4 monthly fee for some debit card customers.
The fee at Compass, which customers can avoid by switching to online banking, will be effective Sept. 30.
Banks across the country have started implementing new fees in response to a new federal regulation that will reduce the amount banks are reimbursed for debit card use from an average of 44 cents to 25 cents per transaction, said Bill Hardekopf, CEO of Birmingham-based Lowcards.com, a consumer web site.
"Unfortunately banking customers will have to get used to more of these fees as banks seek to make up for lost revenue," Hardekopf said.
John Kottmeyer, an adjunct professor of economics at Samford University's Brock School of Business, said he was surprised that BBVA Compass is implementing the fee. Kottmeyer said that is the first such fee he has heard of.
"What we are starting to see spread very quickly is the creativity of banks in coming up with fees to replace the much anticipated lost revenue due to new regulations effective Oct. 1," Kottmeyer said. "While charging fees for transactions, card usage and other banking activities is at least somewhat understandable, charging a fee to simply receive a statement on your account doesn't feel the same and may not sit well especially with older customers not as technology oriented as the younger generation."
Thaddeus Herrick, BBVA Compass spokesman, said that like all banks, the impact of new regulations has reduced revenue at BBVA Compass "while our costs have remained the same, or even risen."
"And like our peers, we have had to re-evaluate our products, services and fees," he said. "As we respond to this new operating environment, we're working hard to communicate openly with our clients well in advance of any changes we make."
In the letter to customers from Jon Mulkin, director of BBVA Compass' Consumer Segment Group, the bank said the $3 paper statement fee will apply to those who receive paper statements by mail. Customers can switch to online banking on the BBVA Compass Web site, his letter said.
Kottmeyer said he thinks more banks will continue to test the waters on new and expanded fees, similar to what the airline industry has done in terms of charging for carry on baggage and other services.
"As more and more fees are implemented, the more it will behoove consumers to shop around for banking services and to concentrate their banking with a small number of institutions including community banks and credit unions," he said.