May have killed my OS by shredding 2 software drivers, could use advice

conceptualclari

Junior Member
Dec 22, 2014
20
0
66
I had been having blue screen problems with my old Dell XP. The programs WhoCrashed and BlueScreenView implicated a few drivers of non-essential software as the culprits. I examined the drivers module in AutoRuns (by Sysinternals) and carefully selected non-essential software drivers for disabling of their autostart status by unchecking the box in AutoRuns. (I avoided hardware drivers, Microsoft drivers, and drivers for actual autostart programs.) Three times when I restarted after this limited driver-autostart disabling I got the STOP: 0X0000007B blue screen. I was in effect forced to use Last Known Good Configuration on the subsequent startups, and this restored all the autostarts I had disabled. To test what was going on, I shut down my system without disabling any driver autostarts, and the system started normally.

I tried disabling via AutoRuns only two files in the system32\drivers folders that were implicated in previous blue screens : wrkrn.sys (associated with Webroot, which after expiration had continued on my system as an on-demand scanner) and vvbackd5.sys (associated with a FarStone program which I had not yet chosen to utilize). I got the STOP: 0X0000007B blue screen again. After this in my frustration I shredded wrkrn.sys and vvbackd5.sys.

Really bad move. After this I continually get the STOP: 0X0000007B blue screen when I try to start the computer. On the next try I will get the menu that offers "Safe Mode" and "Last Known Good Configuration", etc., but those options lead only to more STOP: 0X0000007B blue screens. I had deleted those two drivers previously without problems, but it had been after moving them out of system32\drivers. (And of course, the drivers had been recreated.)

I know it's academic at this point, but what do you think I could have done with those drivers without creating the mess I created?
Maybe I should have just uninstalled the programs although I preferred not to.

I took my computer to one repairman, and he said it couldn't be fixed. I want more opinions.

I have a new computer I will be setting up soon, but I had really wanted to keep this one as a second computer to use for limited purposes, including substituting if the new one has to go to the repair shop.

I also want to recover everything off the old Dell. The repairman said he didn't think I would be able to recover my Outlook Express emails. What do you think? I could set up a virtual XP on my new computer and possibly get my Outlook Express emails that way, I think.
The repairman said I could use an IDE to USB adaptor to drag and drop files and folders from the old Dell XP to my new computer, although he doesn't think that will work for restoring Outlook Express emails. A good adaptor of this sort can be had for as little as $20 (http://www.amazon.com/dp/B0063JN3WE/...E&linkCode=asn). Any advice about this procedure?

I have Laplink PC Mover Ultimate. I called Laplink support late at night. The technician said he that in order to use Laplink PC Mover Ultimate in this situation I would have to fix my old computer first. He said he could help me do that, interestingly enough. But he said I would have to sign up for a year of iYogi support for my two computers at $299. Ouch! And that's more than double the subscription price at http://www.iyogi.net/.

So do you think my old computer can be fixed? Any advice on any points raised here would be welcome.




Computer: Dell System B3 Desktop
CPU: Intel Pentium 4-2667 (Northwood, D1)
2666 MHz (20.00x133.3) @ 2657 MHz (20.00x132.9)
Motherboard: DELL 0G1548
Chipset: Intel 845GEV (Brookdale-GEV) + ICH4
Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7
- 1024 MB PC3200 DDR-SDRAM - Kingston K
Graphics: Intel 82845G/GL/GV Graphics Controller [DELL]
Intel i845G(L) Integrated, 64 MB
Drive: ST380011A, 78.1 GB, E-IDE (ATA-6)
Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB
Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer
Sound: Creative Technology SB Live! Series Audio Processor
Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C]
Network: Broadcom 4401 10/100 Integrated Controller
OS: Microsoft Windows XP Home Edition Build 2600 SP3
 
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escrow4

Diamond Member
Feb 4, 2013
3,339
122
106
I have attached SATA HDDs to caddies and yanked files out, the IDE adaptor will probably work, I would use this:

http://www.amazon.com/Inateck-Univer...SATA+HDD+caddy

Which connected to a Linux live cd you should be able to extract/browse the outlook express database file:

http://superuser.com/questions/229143/in-what-folder-does-outlook-express-6-store-mail-on-windows-xp

http://www.cdrlabs.com/forums/where-are-outlook-express-files-located-t25656.html

from that and use something like this:

http://www.pendriveapps.com/mail-viewer-open-dbx-files/

to open and save them.

On the PC I'd chuck it, phones are faster, and you can pick a $199 HP Stream which is just as fast as the old P4:

http://store.hp.com/webapp/wcs/stor...eam11&storeId=10151&langId=-1&catalogId=10051

and use that as a supplement to the new PC.
 

DrGreen2007

Senior member
Jan 30, 2007
748
0
0
Yeh, get an IDE to USB adaptor and connect the drive to another PC, then recover your files.
After that, you can try a repair install
 

razel

Platinum Member
May 14, 2002
2,337
90
101
The great news is that your files are fully intact. It just can't start up. You haven't lost much. At worst you lose settings and any saved passwords.

Like VirtualLarry mentioned the recommended fix is a in place reinstall. After which that is enough for you to get to the desktop to copy your stuff off then completely reinstall Windows.

What'd I'd do prior is backup that partition onto another hard drive and it looks like you got two HDDs. Though honestly from the OP I'd get a guru friend to help you out.
 

conceptualclari

Junior Member
Dec 22, 2014
20
0
66
Thank you very much for the advice and information, guys. Especially terrific are the links from escrow4. That's a good price for the Inateck converter.

So I do need a Linux live CD? I've never used Linux before.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
Just do a repair install, as was mentioned.
Nothing more is needed.
 

silicon

Senior member
Nov 27, 2004
886
1
81
Thank you very much for the advice and information, guys. Especially terrific are the links from escrow4. That's a good price for the Inateck converter.

So I do need a Linux live CD? I've never used Linux before.

Just boot with the linux cd in the drive but do not select install but rather live cd only. As for the problem of booting into a blue screen have you tried to boot into safe mode?
 

Ketchup

Elite Member
Sep 1, 2002
14,546
238
106
Just do a repair install, as was mentioned.
Nothing more is needed.

I think this will do it. Make sure you use the second prompt, not the first one referring to the Recover Console.

Personally, I think Webroot may have been part of the problem (I have heard of other reporting problems going away after that program was removed, although it has been a year or two).
 

sm625

Diamond Member
May 6, 2011
8,172
137
106
You can get your emails and other data once you install the old HDD in another system.
 

conceptualclari

Junior Member
Dec 22, 2014
20
0
66
Thanks again for the advice, guys.

As for the problem of booting into a blue screen have you tried to boot into safe mode?

Yes, I've tried it and everything else on the menu there.

Personally, I think Webroot may have been part of the problem

Without question its driver was giving me blue screen problems.
 

schmuckley

Platinum Member
Aug 18, 2011
2,335
1
0
7b is storage related BSOD
usually when drivers are not installed for AHCI
I would check your HDD settings in BIOS.
Set to IDE.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,418
10,095
126
7b is storage related BSOD
usually when drivers are not installed for AHCI
I would check your HDD settings in BIOS.
Set to IDE.

Or.. could just as easily caused by installed disk filter drivers in the storage stack, and then subsequently having those drivers deleted / renamed out from under Windows, without correcting the upperfilters/lowerfilters for that device, resulting in "device can't start" error, thus the STOP 0x7B error.