Maxtor 8 meg drives- Is it 1 year or 3 year warranty?

[magomago]

Hey guys - I was thinking of getting in on that staples deal where I get the cdrs+160gig hdd for 80 bucks...I then was planning on buying an enclosure and sticking the HDD in it...

but I know that would put more "stress" on the hdd since it'll be moved around and I don't want to risk failure so that is why I'm wondering how long the warranty is on the Maxtor drives?

Do you think it'd be better if I could find a WD for the similar price and get that since they have the 3 year warranties? thanks

 

[redbeard1]

Most of the major manufacturers have gone to a one year warranty. Only their special editions come out of the box with three years. I think western digital lets you pay $20 extra online to extend your warranty.

 

[bozo1]

Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

 

[Sunner]

I thought Maxtors 3 year warranty only covered their MaxLine?

 

[Excelsior]

My 120GB 8mb cache maxtor has a 3yr warranty. It says so on theside of the box, so just check if you are gonna buy one locally.

 

[LukFilm]

Originally posted by: bozo1
Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

NOT true, it's a 3-year warranty only in Europe, Middle East and Africa. North America has only 1-year warranty, unfortunately.

 

[LukFilm]

Originally posted by: Excelsior
My 120GB 8mb cache maxtor has a 3yr warranty. It says so on theside of the box, so just check if you are gonna buy one locally.

See above.

 

[bozo1]

Originally posted by: LukFilm

Originally posted by: bozo1
Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

NOT true, it's a 3-year warranty only in Europe, Middle East and Africa. North America has only 1-year warranty, unfortunately.

I stand by what I posted.

 

[sharkeeper]

Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

Put your SN in on their website and see when it expires! I have a friend with two Raptors that are *supposed* to have 5 year warranties, yet when I check on the website they show 1 year! (Expires June 2004) Guess what happens when the drive dies in September 04? They're gonna say your SOL...

I will call WD and ask them WTF this is about, you can be ASSured of that!

-DAK-

 

[Excelsior]

Lukfilm. Where are you getting this from?

 

[Excelsior]

From Maxtor.com:
What is Maxtor's new Standard Warranty Policy?
All Maxtor products purchased on or after May 12, 2003 will carry the following Maxtor Standard Worldwide Warranty policy:

Maxtor DiamondMax Plus ATA drives that have an 8MB cache buffer AND capacities of 120GB or greater will carry a Standard Warranty Period of 3 years. All other DiamondMax Plus drives will carry a Standard Warranty Period of 1 year.

 

[LukFilm]

Originally posted by: Excelsior
From Maxtor.com:
What is Maxtor's new Standard Warranty Policy?
All Maxtor products purchased on or after May 12, 2003 will carry the following Maxtor Standard Worldwide Warranty policy:

Maxtor DiamondMax Plus ATA drives that have an 8MB cache buffer AND capacities of 120GB or greater will carry a Standard Warranty Period of 3 years. All other DiamondMax Plus drives will carry a Standard Warranty Period of 1 year.

Correct, but you didn't finish reading the WHOLE thing:
Outside of EMEA (Europe, Middle East, Africa), Maxtor-branded retail ATA hard drive kits will carry a Standard Warranty Period of 1 year regardless of capacity or buffer size. Maxtor external hard drives will carry a Standard Warranty Period of 1 year with the exception of the Maxtor Personal Storage 3000LS drive, which has a Standard Warranty Period of 90 days.

 

[LukFilm]

Originally posted by: bozo1

Originally posted by: LukFilm

Originally posted by: bozo1
Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

NOT true, it's a 3-year warranty only in Europe, Middle East and Africa. North America has only 1-year warranty, unfortunately.

I stand by what I posted.

See above

 

[RanDum72]

Maxtor has a 3-year warranty on their DiamondMax Plus line as long as the drive has 8M cache and is larger than 120GB.

Well, I have two(2) 160gb Maxtors with 8mb cache. One has a three-year warranty and the other is 1-year only. Both drives are the same model drives. How do I know one is only one year? Entering the serial # (and other needed info) on their web site tells you how long the warranty is.

Maybe their warranty has changed but the last time I checked was only about a month ago.

 

[magomago]

thanks guys...So it seems its completely random what you get...

I think i'll hold out till there is a good deal for the WD since they are guaranteed for 30 years

 

[sharkeeper]

I think i'll hold out till there is a good deal for the WD since they are guaranteed for 30 years

I think you mean 3 years! :Q

-DAK-

 

[machintos]

I registered my hard drives online (160GB and 200GB 8MB buffer Diamondmax plus) and both of them have warranty that expires in 2006.
So I would say 3 years. However, the boxes that they came in claimed only 1 year warranty.

 

[bozo1]

The one I purchased last week says 3 years on the box and confirmed on Maxtor's website.

 

[Excelsior]

Originally posted by: LukFilm

Originally posted by: Excelsior
From Maxtor.com:
What is Maxtor's new Standard Warranty Policy?
All Maxtor products purchased on or after May 12, 2003 will carry the following Maxtor Standard Worldwide Warranty policy:

Maxtor DiamondMax Plus ATA drives that have an 8MB cache buffer AND capacities of 120GB or greater will carry a Standard Warranty Period of 3 years. All other DiamondMax Plus drives will carry a Standard Warranty Period of 1 year.

Correct, but you didn't finish reading the WHOLE thing:
Outside of EMEA (Europe, Middle East, Africa), Maxtor-branded retail ATA hard drive kits will carry a Standard Warranty Period of 1 year regardless of capacity or buffer size. Maxtor external hard drives will carry a Standard Warranty Period of 1 year with the exception of the Maxtor Personal Storage 3000LS drive, which has a Standard Warranty Period of 90 days.

Did YOU read the whole thing?
Maxtor branded retail ATA drives carry a standard warranty unless otherwise indicated by Maxtor on the retail packaging.

 

[Insane3D]

Originally posted by: Excelsior

Originally posted by: LukFilm

Originally posted by: Excelsior
From Maxtor.com:
What is Maxtor's new Standard Warranty Policy?
All Maxtor products purchased on or after May 12, 2003 will carry the following Maxtor Standard Worldwide Warranty policy:

Maxtor DiamondMax Plus ATA drives that have an 8MB cache buffer AND capacities of 120GB or greater will carry a Standard Warranty Period of 3 years. All other DiamondMax Plus drives will carry a Standard Warranty Period of 1 year.

Correct, but you didn't finish reading the WHOLE thing:
Outside of EMEA (Europe, Middle East, Africa), Maxtor-branded retail ATA hard drive kits will carry a Standard Warranty Period of 1 year regardless of capacity or buffer size. Maxtor external hard drives will carry a Standard Warranty Period of 1 year with the exception of the Maxtor Personal Storage 3000LS drive, which has a Standard Warranty Period of 90 days.

Did YOU read the whole thing?
Maxtor branded retail ATA drives carry a standard warranty unless otherwise indicated by Maxtor on the retail packaging.

It looks like if you buy an OEM drive that is 120GB or greater and has a 8mb cache, you are covered for 3 years. If you buy a retail packaged drive, you get 1 year. Weird...glad I bought an OEM DM+9 S-ATA 120GB.

 

[Excelsior]

Insane - Not true. If it says different on the box then the standard warranty doesnt apply.

 

[RanDum72]

Maxtor branded retail ATA drives carry a standard warranty unless otherwise indicated by Maxtor on the retail packaging

See, thats the problem. The 160gig drive I have that has the three-year warranty says it has only one-year on the retail package and even on the little brochure inside. The only SURE way is to actually look up the drive in Maxtor's website.

 

[magomago]

Originally posted by: RanDum72

Maxtor branded retail ATA drives carry a standard warranty unless otherwise indicated by Maxtor on the retail packaging

See, thats the problem. The 160gig drive I have that has the three-year warranty says it has only one-year on the retail package and even on the little brochure inside. The only SURE way is to actually look up the drive in Maxtor's website.

That means its more of a crapshoot than anything though...

Why can't MAxtor be clear on their policies like WD is?