He just needs to rant better. I have a Canon with chipped inked cartridges that gives me headaches from time to time...but it's still MILES better than any of the Epson's I've ever owned. (in fact, the Canon iP4200 is the first NON-Epson ink-jet I've ever owned. (they make good doorstops when they crap out!)
I have one Epson AIO machine that went to hell about 2 months after the warranty expired--clogged print heads. Very typical Epson issue, especially with that model.
I contacted Epson and they replaced it at no cost...much to my surprise.
I needed a printer while this was going on, so I picked up the Canon for near nothing in an Office Depot "open box" deal (that came with everything including replacement cartridges) and when the replacement Epson arrived, it got stuck in a closet and hasn't been used since.
Because of the costs of ink, I bought a Canon Laser AIO machine a year or so ago. Yes, $82 for a new toner cartridge, but that lasts me a year...ink would have cost me $250-300 for the same volume of papers.