Man sues T-mobile because his dead daughters' VM is gone

[Oyeve]

http://apnews.excite.com/article/20120324/D9TMINQ80.html

Apparently when he signed up for a new messaging service his voicemails got wiped out. Its been on the system for around 8 months. I feel for him but really, sueing them?

Should VM be allowed to linger on the servers forever? I too have some old VMs of dead relatives or friends but I have moved them to another medium as I would never trust it on someone elses system. I also never put anything important in the "Cloud".

Thought?

 

[Dulanic]

I didn't even know voicemail stayed that long.

 

[cyclistca]

I feel for the guy but sueing. The guy needs to get help and move on with his life.

 

[HendrixFan]

Any voicemail I have ever saved deleted itself after 30 days on Sprint.

 

[Oyeve]

Any voicemail I have ever saved deleted itself after 30 days on Sprint.

Same here and I am on tmo. I know there is a setting to have the VM tell you its about to be deleted but I never went any further in the last 9 years or so than to just have my message heard.

 

[Bateluer]

I feel for him, but he honestly should have downloaded or saved the VM ages ago.

 

[gorcorps]

I don't understand how somebody can sue a company if they didn't break any sort of agreement or law.

 

[MotionMan]

I feel for the guy but sueing. The guy needs to get help and move on with his life.

I feel for him, but he honestly should have downloaded or saved the VM ages ago.

I don't understand how somebody can sue a company if they didn't break any sort of agreement or law.

All of this.

MotionMan

 

[T_Yamamoto]

he wants money

 

[TerryMathews]

he wants money

He says its not about money but actually to compel Tmo to check their backups. Dunno if I believe him or not but its plausible.

 

[notposting]

I have voicemails on my account with Verizon dating back to 2006...

 

[T_Yamamoto]

^creepy

 

[jersiq]

He says its not about money but actually to compel Tmo to check their backups. Dunno if I believe him or not but its plausible.

You just don't backup subscriber voicemails...it's just too volatile across the quantity of subscribers on a voicemail platform (think upwards of 500,000)

What you do backup are things like the subscriber database, configuration of the voicemail platform and essential info to replace the entire system in case of a catastrophic failure.

 

[vshah]

this is why i use google voice for voicemail.

 

[Viper GTS]

There was another case similar to this recently. Some old guy lost the VM greeting his wife had recorded on their landline. It was lost during a system upgrade, an upgrade that everyone had received tons of warning about. In the end they did manage to pull it out of backups for him.

http://www.msnbc.msn.com/id/2369738...recovers-mans-missing-recording/#.T3HoMDEgdn8

The reality is that there's a good chance it exists somewhere.

Voice service providers should really make a point of providing simple, well publicized ways to get messages out of their systems. Email an MP3, something.

Viper GTS

 

[Raduque]

Verizon's VM provider offers the ability to have a voice mail message written to a disk and mailed, or emailed as an MP3.

At least, they used to back in 2007.

 

[notposting]

^creepy

thank you :whiste:

 

[Skott]

He can sue but I doubt he'll win. If he's trying to get hem to change their ways I imagine he's probably already done that considering their spokeperson said they were going to work on that. I feel for the guy but I don't think he'll accomplish much more than he already has.