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Malwarebytes for Business now replaces Antivirus (update: now for Home users as well)

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corkyg said:
"All generalizations are false including this one." 🙂

I'll be 86 in September. 🙂 Been doing this stuff since 1983.
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Lies. We all know that Olds downloaded your brain into his basement computer years ago.

totalrecall.jpg
 
Okay, so a few days in on the cloud version:

1. Cloud setup is stupid easy. Groups, policies, etc. are all cake to configure.
2. Installation is also stupid easy. Installs fast. Also >100mb download for the full 64b package, so a nice small size. Haven't had to do a reboot yet either!
3. I only have two complaints at the moment:

1) No end-user GUI (not even a taskbar icon to indicate it's installed, you have to check Task Manager or the cloud console to verify...although it's a live package with threat analytics, so that kinda-sorta makes sense)
2) No context menu (like if you want to right-click a file to scan it...but again with the whole "live" thing, kinda makes sense)

However, Malwarebytes tech support said that the context menu is coming in the GUI update, although they don't have an official release date yet, but at least it's in the works! So at some point my complaints will be addressed. For now, I am co-installing MSE (and setting it to a daily full scan) on each guinea pig machine, so at least there's some indication of antivirus being enabled (plus an additional layer of defense, even if MSE isn't the best of the best).
 
😀 Okay well, I didn't mean to put ALL elderly people, but a significant majority of them. The fact that you are 86-ish and are tech savvy, is a VERY rare occurrence and you know that. Just saying, that it happens more often than not.
 
Kaido said:
Okay, so a few days in on the cloud version:

1. Cloud setup is stupid easy. Groups, policies, etc. are all cake to configure.
2. Installation is also stupid easy. Installs fast. Also >100mb download for the full 64b package, so a nice small size. Haven't had to do a reboot yet either!
3. I only have two complaints at the moment:

1) No end-user GUI (not even a taskbar icon to indicate it's installed, you have to check Task Manager or the cloud console to verify...although it's a live package with threat analytics, so that kinda-sorta makes sense)
2) No context menu (like if you want to right-click a file to scan it...but again with the whole "live" thing, kinda makes sense)

However, Malwarebytes tech support said that the context menu is coming in the GUI update, although they don't have an official release date yet, but at least it's in the works! So at some point my complaints will be addressed. For now, I am co-installing MSE (and setting it to a daily full scan) on each guinea pig machine, so at least there's some indication of antivirus being enabled (plus an additional layer of defense, even if MSE isn't the best of the best).
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That does sound like a lot of hype! I wonder how end-user GUI would look. And besides, not all end-users are going to need access or should know about this?
 
PeterRoss said:
That does sound like a lot of hype! I wonder how end-user GUI would look. And besides, not all end-users are going to need access or should know about this?
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Technically, because it's a live & "smart" program, you don't really need an end-user GUI, but:

1. It makes it easier to verify it's installed if you can see a little icon on the taskbar next to the clock
2. It would be useful for a user to be able to flag a file for further inspection
3. It would be useful to have local admin override for directories & files (which you can do in the web console, but not locally)

But they did say that a GUI was coming at some point (not ETA yet), so I'm not too worried about it.

Two other complaints, however:

1. No 2FA on web login
2. No multi-user access (that I can see) for the web login

For something as serious as cloud security, it should really have at least SMS or Authenticator login, plus be able to have multiple email addresses login to a single account for shared management. I'd imagine they'll get there eventually; currently waiting to hear back from their tech support about it.

Overall though, it's a nice simple package that doesn't chew up system resource or suck up install time or require a reboot. I think the product will mature to fill in the gaps like a GUI & 2FA in time.
 
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Kaido said:
Two other complaints, however:

1. No 2FA on web login
2. No multi-user access (that I can see) for the web login

For something as serious as cloud security, it should really have at least SMS or Authenticator login, plus be able to have multiple email addresses login to a single account for shared management. I'd imagine they'll get there eventually; currently waiting to hear back from their tech support about it.

Overall though, it's a nice simple package that doesn't chew up system resource or suck up install time or require a reboot. I think the product will mature to fill in the gaps like a GUI & 2FA in time.
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Updates from tech support:

1. 2FA is on the roadmap, no ETA tho
2. It does have multi-user available (I missed it), although granular permissions are not scheduled to be added until the end of the year

So both are in the works, good to know...the product seems to be maturing rapidly, glad to hear it!
 
Every complaint and suddenly, yeah, we know, we are working on it 😀 They are pushing this massively fast. Considering that not too long ago they were just anti-malware provider with a trust worthy free version for personal use. The amount of development on every single front, makes me become significantly more biased towards the company.
 
Small update, but they have a system tray icon that you can enable now. Doesn't do anything other than let you visually see that the endpoint client is installed (which is nice).
 
So a couple months in & I'm really only having one problem - on certain machines, the MB client process will stay at 25% to 30% (or higher) constantly, and sometimes jump up to 80% or 90% CPU utilization. FWIW, tech support is very quick to respond. From what I can tell, they are having some teething issues with random conflicting pieces of software. I am hoping their logging system for IT management improves so it makes it easier to track down issues like this. I've also had to do exclusions for legitimate software websites, which is odd that they were blocked at all.

Other than that, I am a fan of the cloud service so far. Much fewer hassles than Symantec & other brands, especially in terms of rollout.
 
I used to have blind trust for mb but after the 3.x fiasco and how it trashed some of my legitimate software I removed it from my pc.
 
When I upgraded to the latest Malwarebytes, I got a premium free trial and it seems like the real time protection was interfering with my browsers, it would stop things from loading. So I ended up uninstalling it for now...
 
Kaido said:
Wow what happened?
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It wrecked my APA software plus got my some of my fonts then it interfered with multiple software packages when I tried to use them including Office 2016. I had enough and removed it with a promise to myself to never use it again. There's a huge thread here about malwarebytes 3.x issues that even multiple emails to customer service could not rectify. Hell it even conflicted with MS EMET.
 
Well that was a fun weekend:

https://www.csoonline.com/article/3...-released-fix-for-high-cpu-and-ram-usage.html

Consumer fix: https://blog.malwarebytes.com/malwarebytes-news/2018/01/important-web-blocking-ram-usage/

Business fix: (for both server + cloud versions) https://forums.malwarebytes.com/topic/220408-how-to-recover-from-faulty-web-protection-update/

For MWB3, you want to be on Update Package 1.0.3803 or higher (Settings > About). Offline updated installer available here:

https://malwarebytes.app.box.com/s/m3yop4c12vazsbdjutzlq0cg318q96bx

Guess I know how I'm spending the rest of my Monday 😀
 
I removed my parents new subscription from their machines the other day after it refused to allow their defragger to run.
 
Kaido said:
What defragger was it? Did it not accept it as a manual exclusion?
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It was the auslogistics defragger and no the manual exclusions were completely ignored by it just like it did before. Even disabling it wasn't enough so I ended up removing it from my parents machines.
 
I've had an issue with MB and the premium real time scanner deal for the past 6+ months. It is supposed to update before it does its daily scan but more than half the time it doesn't update the definitions before scanning. I'm guessing that saved me from the disaster last month with the bad updates as I had no problems that weekend.

Anyone have recommendations on other anti malware/antivirus products?
 
Ranulf said:
I've had an issue with MB and the premium real time scanner deal for the past 6+ months. It is supposed to update before it does its daily scan but more than half the time it doesn't update the definitions before scanning. I'm guessing that saved me from the disaster last month with the bad updates as I had no problems that weekend.

Anyone have recommendations on other anti malware/antivirus products?
Click to expand...

I'm probably speaking blasphemy here, but I have used Norton Security for years and years. I buy it every year when Amazon/Newegg has it on sale for $19.99 for 5 users / year, and I really like it. The Norton safe search helps me a lot when I'm checking out the safety of suspicious links from new users when moderating. It doesn't really use much resources, and I have it on all my computers including laptops.

In the past I bought two Malwarebytes lifetime licenses, and after having it on my kid's PCs for a few years, it gave me issues as well. In the past, I really liked it, but is now a bloated program in my opinion.
 
Ranulf said:
I've had an issue with MB and the premium real time scanner deal for the past 6+ months. It is supposed to update before it does its daily scan but more than half the time it doesn't update the definitions before scanning. I'm guessing that saved me from the disaster last month with the bad updates as I had no problems that weekend.

Anyone have recommendations on other anti malware/antivirus products?
Click to expand...

That's really odd; have you contacted Malwarebyte's tech support about it? Aside from the bad update that went out late last month, I've had pretty good experiences with both the home premium & the enterprise cloud versions over the last 6 months of usage on hundreds of computers.
 
UsandThem said:
I'm probably speaking blasphemy here, but I have used Norton Security for years and years. I buy it every year when Amazon/Newegg has it on sale for $19.99 for 5 users / year, and I really like it. The Norton safe search helps me a lot when I'm checking out the safety of suspicious links from new users when moderating. It doesn't really use much resources, and I have it on all my computers including laptops.

In the past I bought two Malwarebytes lifetime licenses, and after having it on my kid's PCs for a few years, it gave me issues as well. In the past, I really liked it, but is now a bloated program in my opinion.
Click to expand...

Norton is pretty good, plus they have one of the best virus definition & spam definition databases in the world. iirc they own like 80% of business traffic for filtering spam emails or something crazy.
 
Kaido said:
Norton is pretty good, plus they have one of the best virus definition & spam definition databases in the world. iirc they own like 80% of business traffic for filtering spam emails or something crazy.
Click to expand...

I'll be the first to admit when you install the program, by default it turns on useless (to me) features like 'PC Performance' weekly tuneups, 'Idle Time Optimizer', and 'Performance Monitoring'. I've used it for so many years, it takes me about 5 seconds to disable those "features", and then I'm good to go.

Back in the mid-2000s when Norton became too bloated, I tried several different competing products Kaspersky, Bitdefender, Trend Micro, Eset, etc, and I was glad to switch back to Norton when they got their product slimmed down again.

Antivirus programs seems to be a powder-keg discussion anymore. A lot of people don't believe in using anything at all, and some believe that Windows Defender is all they need. All I can say from personal experiences with two teenagers who aren't always very careful browsing the web, Norton has saved me from having to clean up big messes on their PCs.
 
UsandThem said:
I'll be the first to admit when you install the program, by default it turns on useless (to me) features like 'PC Performance' weekly tuneups, 'Idle Time Optimizer', and 'Performance Monitoring'. I've used it for so many years, it takes me about 5 seconds to disable those "features", and then I'm good to go.

Back in the mid-2000s when Norton became too bloated, I tried several different competing products Kaspersky, Bitdefender, Trend Micro, Eset, etc, and I was glad to switch back to Norton when they got their product slimmed down again.

Antivirus programs seems to be a powder-keg discussion anymore. A lot of people don't believe in using anything at all, and some believe that Windows Defender is all they need. All I can say from personal experiences with two teenagers who aren't always very careful browsing the web, Norton has saved me from having to clean up big messes on their PCs.
Click to expand...

Yeah, Norton got good again when they slimmed it down.

I just use a Chromebook with the uBlock Origin extension at home & put 2FA with Google Authenticator (instead of SMS 2FA) on everything I can. Skip the whole argument 😀
 
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