Originally posted by: hippiefr33k
:disgust:
I got the t68i phone and jabra bluetooth headset from amazon. I have had it for one week and want to report in.
SYNOPSIS:
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Phone is adequate, bluetooth headset is good but unable to make voice dialing work, tmobile service is awful here in SF Bay Area.
DETAILS:
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Delivery
I got the phone 4 days after I ordered. However, before they would send it, I had to call Tmobile to confirm details of the plan I chose. The phone came mostly charged and ready to go. The headset was not charged.
The Phone
The plethora of menu items on the phone is a bit staggering, and a host of abbreviations is not cleared up very well by the documentation. However, I was able to get the phone to work with the headset - had to have both sets of instructions open to figure out how to make them talk.
The Headset
In order to answer the phone with the headset, you either press the button on the headset, or say the "magic word" that you set up on the *phone*, which activates the headset. Then you say "answer" or "busy" to send them to voicemail.
There is about a 2 second delay between when you click the headset or say "answer", which is a pain - you have to wait to make sure the other person is actually there before saying "hello." Sound quality on my side has been medium, not perfect, sometimes fuzzy. Sound quality for the person on the other end has been reported as good. Volume is more than adequate, and can go quite loud. Fits comfortably on the ear, but after a couple of hours, it starts to get a little uncomfortable.
Voice Dialing
Supposedly, you are supposed to be able to use the voice dialing from the headset by clicking the button on the headset, then saying "redial" or any of the voicetags you set up on your phone. However, I have not been able to get that to work.
Another interesting thing about voice dialing with the phone alone is, you only have one voice tag per phone entry, so if your entry has both home and mobile numbers, you have to say the person's name (your voicetag), then say "mobile" or "home". However, you have to wait a second before saying "mobile" or "home" - it is two separate voice tags for the phone, not one, so you can't just say "Mom home".
Why I Am Returning the Phone - Tmobile SUCKS
I think, however, that I am going to return the phone because the T-mobile service is so bad. I get decent coverage, though not as strong as with my Cingular account. In my suburban neighborhood, I get absolutely no signal with tmobile. With cingular, i get 1 out of 5 in the street, but none in my house.
With tmobile, I find that almost 50% of the time, the first time I dial a number, I get that very annoying three-tone error sound, followed by "all circuits are busy now, please try again later." Even worse, on my way to work this AM, between 8:30 and 9:00 AM PST, I tried to call the east coast. I got the "curcuits are busy" message the entire time. I dialed about 30 times.
I was warned by a workmate that tmobile leases it's lines, and is last in the priority list, so they often have bandwidth problems. My experience today seems to confirm it.
I am going to return the phone to Amazon, cancel my tmobile (and they better not try to charge me the fee for breaking the contract), and getting the same phone with AT&T or Cingular. Heck, I'll pay $100 for the phone if I have to.