Major System Problems

Rallos1509

Junior Member
Jan 2, 2002
7
0
0
Hi I have had major problems with a blue screen that I get on XP Home after trying to logon. It is a MULTIPLE_IRP_COMPLETE_REQUESTS error and I have posted about it here and nobody really knew about it and neither do Microsoft. I now get it each time I change a driver or get a windows update and then I have to use sysem restore and it goes back to normal. Microsoft originally said it is a hardware problem and after telling them it happens after a change to the drivers or windows they still said that it is hardware. They orignally said it was memory that is most likely so I went and bought a second PC2100 ddr memory stick from curcial but then I got the error back so I have now put the old one back in.

I am hoping that it is one of these two things and not the motherboard: either the fact that the processor gets up to around 55- 57C (system temp is fine around 30C) or that the psu may not be providing enough juice.

I will fix both in due time but which do you think is more likely to be the cause of the blue screens if either? I have formatted 4 times because of this error so I am pretty sure it is not windows and when I do get the error I can still use the computer fine in last known good configuration which seems strange if it is a hardware problem.

Please help me and thanks for any help in advance
 

Rallos1509

Junior Member
Jan 2, 2002
7
0
0
A usb adsl modem and an HP OfficeJet K80 though I don't think that is the problem though it is very hard to test as the problem occurs after a different amount of time each time I install xp though I will probably take everything out and make sure it stays stable and then add each device. Does anyubody think the processor running too hot or the power supply possibly not supplying enough powwer?
 

DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
32,080
32,606
146
What the error message means is that a driver has requested (by using the IoCompleteRequest function) that an I/O request packet (IRP) needs to be completed, but the packet has already been completed. MS had the problem with other NT based OS's NT and w2k had the issue for different reasons but MS KB explains that it's most likely a error message that can appear during a remote read if a driver handle is passed unprotected across computer boundaries. It appears these issues were addressed by service pack 2 for w2k, typical that MS would deny it could be a problem with XP
rolleye.gif
However, in one instance it was the need for a 3rd party to provide an updated driver. So, either you need a new driver for something and from the sounds of it the manufacturer hasn't released it( you mentioned updating drivers but did you update drivers for everything? ) or more likely, you are stuck hoping a service pack or individual hot fix addresses it........
 

LiLithTecH

Diamond Member
Jul 28, 2002
3,105
0
0
My money is on the USB modem.

Most draw so much power from the Bus that anything other device connected to it
will float in and out. I generally put USB modems on a POWERED USB HUB.

You can always hook up the HP All-in-One to the parrallel port.
 

Rallos1509

Junior Member
Jan 2, 2002
7
0
0
I might try hooking up the printer to the parallel port. It may be the modem though why would itonly happen after a system update of some sort. I know that the alcatel USB modem I am using draws the very maximum amount of power a usb port can put out so do you think I would still need a self powered hub even if I got a larger psu? Has anyone else ever had the multiple_irp_complete_requests error?
 

LiLithTecH

Diamond Member
Jul 28, 2002
3,105
0
0
I have used the Belkin powered USB Hubs (for various clients) with success in
every case. They all had the same error.

I know Alcatel modems are the worse, drawing more than 500mA from the USB bus,
but never have tried the powered hub with them (though 100% sure it would).

A new PSU will not help you in this case. It would be cheaper to hook HP up parrallel, but may not
completely rid you of the problem.

If you have ACPI enabled on your PC, you may also want to check to see if (under Power Management)
"Allow the computer to turn off this device to save power" check box is unchecked, which may resolve the issue.
 

Rallos1509

Junior Member
Jan 2, 2002
7
0
0
I assume you mean I should check the "Allow the computer to turn off this device to save power" box? Also when you said "They all had the same error" do you mean the same error as me or all three computers had the same error?

Thanks a lot for the help

The only problem is that the problem happens a different amount of time after installing windows each time so it is very difficult to know when I have fixed and then I am trying so many things so I do not what the problem may have been if I ever fix it.

When you say a new PSU will not help me do you mean it will not help cure my blue screen or it will not help me about the alcatel drawing excess power?

P.S. I need to get a new PSU anyway as I recently found out that it is 230W when I had thought for about a year that it is 330W and so I have been running an Athlon 1.33GHz, 512/256MB ddr ram, 40GB hard disk, cd writer, cd drive, GeForce 2 GTS card, printer and usb modem which I think needs slightly more than 230 Watts. Though I did a test while the computer was under load and measured with a voltmeter 3.34V on the 3.3V rail which seems good and virtually no AC voltage at all though does anyone know whther that is the best way of mesuring too see whether a PSU is not supplying enough power

Thanks again for the help