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Major Problem, Desperate for Help!

T

thefish8

Senior member
My computer will not install 98 or XP. I had it on dual boot originally and I could not get into XP for some reason. I decided to reformat and now I can't install either. I have no idea whether the issue is with the hard drive or the motherboard. When I tried to install XP I got a acpi.sys error if that means anything. When I tried to install 98 I got a message that said NTFS.SYS file was corrupt or user.exe could not run. I don't know what either of these mean and I have never encountered anything like this before. Please, please help me. I would appreciate any information anyone can give me.

My System
AMD Athlon XP 1800
20 gig WD Hard Drive
the mobo is whatever I got at the XP givaway so its an MSI something
MSI geforce2 mx vid card

Thanks for anyone who helps.
 
It sounds like the format went Kablooie!

Windows98 cannot operate under NTFS so that might be the problem with the 98 install.

try booting to a windows98 startup disk. Then use fdisk to reformat and make the primary partition active for a 98 install.


for an XP install, boot to the XP CD and tell it to reformat the HD for you.



edit: when you decided to re-format, how did you do it?
 
I had a different but parallel problem a couple of weekends ago with a mate's computer. We couldn't get the restoration process to complete. It always hung up at 47%. The solution was simple.

Here is what we did:

1) We removed the partitions on his hard drive (if you have a dual-boot system I assume you have at least 2 partitions)
2) We created on C: partition
3) Tried restoration again and was successful.

I suggest you try the same. Remove the partitions on your HDD using the fdisk utility. Create only a C: partition and start the installation process again. It should work if your HDD isn't defective.

CHEERS!
 
I had it partitioned but I did fdisk and it still gives me the same errors. These responses help but I have tried them out already.
 
I reformatted in dos "reformat c:". I don't think I could let XP reformat because it couldn't launch XP installation. Thanks.
 
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