Originally posted by: Rkonster
Yeah, I wonder how they are going to deal with the prices. MBE is has a very high markup!
Yes, but they need to get the franchises to buy into the "UPS Store" concept. My guess is that some will probably opt to get out of the franchise and run their silly overpriced "mom & pop" shipping centers. However, UPS should be only charging counter rates if they want this process to be successful. If not, I'll still continue to use Office Depot where anyone can get UPS counter rates. Staples offers UPS counter rates, too. However, the Staples process is so F#!?@D up, I don't care to go through that mess again.
Staples basically has the customer fill out a form with carbon copies. Then, a customer service person types the information into their computer and you pay and then leave. With Office Depot, you set up a profile on their computer the first time you ship a package through the particular O.D. store. From that point forward, your information is stored on the computer. You just use your phone number and a password to get into the information, add the new addressee information for which you are shipping the package to, have the package weighed, pay for the shipment. That's it. O.D. is way more automated that Staples when it comes to this process. I can be out of O.D. in 5 minutes. When I use Staples, I'm at the store for 15 minutes when I ship a package.