macys.com shipped when i cancelled, what can i do?

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KiddyKong

Member
Jul 16, 2001
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i placed an order at macys.com earlier in the week, and 10 minutes later changed my mind, called the 800 #, the CSR told me my order was cancelled. A few days later I receive an email saying my order cannot be fulfilled. Then today i receive an email saying my order had been shipped and it looks like my CC was charged.

What can i do?
 
K

KiddyKong

Member
Jul 16, 2001
182
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0
called macys.com:

their response, i have to send it back when i get it...uugh that's so inconvenient in college the line is liek 2 hours long
 
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bcterps

Platinum Member
Aug 31, 2000
2,795
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76
If it is sent UPS/FedEx, just refuse the shipment and they will send it back.

--Ben
 
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KiddyKong

Member
Jul 16, 2001
182
0
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i can't refuse the shipment it goes to some place at my college first....and they lose half the mail anyway, so i may never see it.
 
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pulse8

Lifer
May 3, 2000
20,860
1
81


<< their response, i have to send it back when i get it...uugh that's so inconvenient in college the line is liek 2 hours long >>


What else would you expect them to say?? Keep it and we'll give you a credit anyway?

Suck it up and either wait in line or go to a Mailboxes Etc. and ship it to them.


<< If it is sent UPS/FedEx, just refuse the shipment and they will send it back. >>


Not always possible on a college campus if you live in a dorm.
 
K

KiddyKong

Member
Jul 16, 2001
182
0
0
pulse8, i'd like them to say keep it. especialyl since it is a $17 shirt and they have to pay shipping to get it back.
 
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pulse8

Lifer
May 3, 2000
20,860
1
81


<< pulse8, i'd like them to say keep it. especialyl since it is a $17 shirt and they have to pay shipping to get it back. >>



You're not a business major are you?
 
B

b0mbrman

Lifer
Jun 1, 2001
29,470
1
81


<<

<< their response, i have to send it back when i get it...uugh that's so inconvenient in college the line is liek 2 hours long >>

What else would you expect them to say?? Keep it and we'll give you a credit anyway? >>



Well, it was their fault...I'd talk to your credit card company first
 
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pulse8

Lifer
May 3, 2000
20,860
1
81


<< Well, it was their fault...I'd talk to your credit card company first >>


It's not like they told him to go screw himself. They gave him the option to ship it back, but he's just too lazy to do so.
 
H

Hammer

Lifer
Oct 19, 2001
13,217
1
81
Contract someone to go kill the head of their shipping department, it will send a message to them not to mess with you.
 
K

KiddyKong

Member
Jul 16, 2001
182
0
0
actually i'm speaking to someone else and they said i have to refuse the shipment but i can't do that. so i'm gonna speak to a supervisor...stupid macys, don't mess with me i pricematched at COMPUSA!!
 
B

badluck

Diamond Member
Feb 19, 2001
5,357
0
76
dood, its only $17 you said? get over it....all you have to do is drop it off at the postal office....
 
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