Macrium Reflect issue with ASRock AB350M Pro4 Realtek ethernet driver resolved, FYI thread

[VirtualLarry]

Just recently installed Macrium Reflect Free 7.x, on this Ryzen rig with an ASRock AB350M Pro4 motherboard. When I made a bootable USB WinPE 10 drive, it showed the drivers, and listed the first few as "inbuilt", and then the Realtek GigE as "provided by WinPE".

Well, booting that USB stick / WinPE installation, would NOT see my network. It showed the RealTek GigE network card, but even if I manually entered in an IP address (the "renew" button wouldn't work), it STILL didn't see my NAS on my local LAN for a backup target.

I finally realized that the included WinPE driver for my RealTek GigE card, was insufficient.

So I went to www.asrock.com , and download the Win10 64-bit RealTek LAN drivers for my board. (They had been updated in 2018.) I extracted them, installed them into my host Win10 OS installation, and then re-ran the WinPE builder in M.R., and then this time, I double-clicked on the RealTek ethernet, clicked Specify Driver, browsed to the directory that I had unzipped the RealTek LAN driver from the ASRock site, and it even had a specific driver sub-directory for WinPE 10 64-bit. Happy day!

This time, after re-building the WinPE installation on the USB flash drive, I was able to boot it, and get an IP address, and see my NAS properly.

Hope that this helps some of you out there.

 

[deustroop]

ok
thx

 

[VirtualLarry]

I posted this (that you must manually provide the driver to the WinPE 10 builder), with this board, because the way that Macrium Reflect Free normally works is with the PE builder tool, it pulls the drivers off of your current Windows host OS installation. The fact that it doesn't, in this case,because it says that WinPE provides the driver, is problematic.

This is a fairly common Ryzen / AM4 platform bug, so I'm sure that other people either have, or will have this problem. Just trying to provide a point of reference for a solution.

 

[alexruiz]

What version of WinPE were you running?
The AsRock implementation of Realtek on B350 boards seems to need tweaks.

 

[VirtualLarry]

WinPE 10, uncertain of the specific version.

 

[alexruiz]

WinPE of Win 10 16299 (1709) has better hardware support than let's say WinPE of Win 10 10586 (1511)