I read about this on Ars, but I haven't seen the commercials themselves yet. I did recently purchase a MacBook Pro and a Mac Mini, and it has certainly been an adventure of sorts with them. The biggest hurdle to get over is that there are things that we take for granted in Windows that simply don't exist in OS 11. The vast majority of this is due to one major problem... Apple only supports what they sell. For example, OS 11 has no support for mice with more than three buttons, but that's because Apple mice only have a left, right, and middle button. Essentially, the solution to fixing these glaring omissions is.... download a bunch of third-party software. I even had to (pay for and) download an app just to see my WiFi connection stats.
I recall that one video touches on the lack of touchscreen on Macs, but it's even worse than that. If you hook a touchscreen monitor up to a Mac, it will not work. Of course, this is because the only touch devices that Apple produces are the iDevices. To get touch support on OS X or OS 11, you have to purchase drivers from Touch-Base (over $100) and go through the configuration to ensure that everything supports on-screen keyboards and touch interfaces. I really wanted to replace the NUC that's connected to my Acer touchscreen as part of the kitchen HTPC with the Mac Mini so I could use Air Pods with it, but it's such a hassle that I just haven't had the time to get around to it.
Oh, and even trying to use built-in apps isn't seamless. Have you ever tried to upgrade Xcode through the App Store? Don't. Just don't do it. It's a 6GB+ download, and even with the download portion taking a short time, it can take hours or days to finish the installation. I tried to upgrade the OS on the MBP the other day, and it just kept consistently failing with absolutely no information on why it was failing.
I also found out that Apple doesn't even certify their MFI controllers to work correctly with OS X/11. I have a SteelSeries Nimbus that I got for cheap with an Apple TV, and I figured I'd try it with the Mac Mini... except it doesn't work in games. It connects without an issue and is recognized as a game controller, but it just doesn't do anything. On the other hand, if you hook up an Xbox controller, it works fine.