Thanks for the input! Sorry it took so long to respond. After 2 days of going through everything with Linksys and Adelphia he gave up. I made him bring his case to my house and hooked it up to my router. It still didn't work, it said it was checking proxy settings. I went into IE to check his settings. His LAN setting was on automatic. Proxy wasn't set BUT, it had garbage in the box and was greyed out. So I checked 'use proxy', said ok, went back and unchecked it and removed everything in the boxes. When I hit okay, A window comes up; You are no longer using a proxy, do you want to remove it? Or something to that affect. I said yes, restarted and went online! Took me 15 minutes, he was pissed, it was great!