Question LSI 930016i card and ROM/Windows settings

[boondocks]

I'm giving the 9300 card another go, but when in Windows (11 Pro) I'm not getting any folder/drive listings in the File Manager.
Right now booting in Compatibility Support Mode (CSM).
In the card's two BIOS settings there is these 3 options I think:
OS
BIOS & OS
Disabled.
I've tried all 3 settings for both of the card's ROM.

In Windows Device Manager all drives show up, as well as in the boot setup utility in the card itself.
But nothing showing in Windows File Manager and I'm having a problem getting programs to run, even the Megaraid Storage Manager (MSM). (FireFox is working fine though)
Which is strange as the boot/OS/installed programs, or C: drive is an Nvme drive on the motherboard, so of course it's not connected to the 9300 card.

In Device Manager I see Windows has installed the Avago Adapter, SAS3 3008 Fury - StorPoint drivers.

I hope I've explained this well enough, and I could use some help.

 

[bba-tcg]

Do they show up in Disk Management? If so, see if you can assign drive letters.

 

[boondocks]

Well I've booted in all ROM modes in the card but no luck.
I can stick the LSI 9311 in and no problemo. But I found I've been getting some errors from the card so want to switch to the 9300 and also ditch the Lenovo expander board.
So I keep at it....

 

[bba-tcg]

The disks don't show up in Windows Disk Management? (winKey+r ->diskmgmt.msc)

 

[boondocks]

The disks don't show up in Windows Disk Management? (winKey+r ->diskmgmt.msc)

No. I know how to open all the tools.
I've tried every combination in the ROM. (disabled should be the setting I would think, to disallow the boot ROM)
Once drives are actually connected to the LSI board, boot time is slooooooow. Sometimes after a half hour I just turn off the pc.
None of the drives show up in File Manager or Disk Management, but depending on boot mode may show up in Device Manager. weird.
(The Nvme C: drive always shows)

I had to put my LSI 9311 8i and expander board back in for now. I've worked on this stuff all day and needed my pc operational.

I previously had a 9300 board and had no luck with it and exchanged for another one.

No clue.
My motherboard? Windows 11? Newer driver available that works?

 

[boondocks]

On my 9311 card I'm getting errors on raid port 2 in Event Viewer. Or from the expander card?
Not sure.
Really wish I could get the 9300 card working.

 

[boondocks]

I put the 9300 card in my Win 10 machine 6th gen cpu/ROG board and it just works, no hassles.
Why not on Win 11? Scratching my head.
On the Win 11 machine I tried backing way up on the BIOS, but to no avail.
OK guess I'll quit posting now. Was really hoping for some guidance.

 

[bba-tcg]

I put the 9300 card in my Win 10 machine 6th gen cpu/ROG board and it just works, no hassles.
Why not on Win 11? Scratching my head.
On the Win 11 machine I tried backing way up on the BIOS, but to no avail.
OK guess I'll quit posting now. Was really hoping for some guidance.

Seems like it may be a Win 11 problem then. Maybe see if you can find any more up-to-date drivers.

Hard to troubleshoot from this end since I don't have anything similar with which to work. Sorry to not be able to help.

 

[In2Photos]

I put the 9300 card in my Win 10 machine 6th gen cpu/ROG board and it just works, no hassles.
Why not on Win 11? Scratching my head.
On the Win 11 machine I tried backing way up on the BIOS, but to no avail.
OK guess I'll quit posting now. Was really hoping for some guidance.

Can you install Windows 11 on the Windows 10 machine and see if you have any issues? Maybe on a temporary drive?

 

[boondocks]

Seems like it may be a Win 11 problem then. Maybe see if you can find any more up-to-date drivers.

Hard to troubleshoot from this end since I don't have anything similar with which to work. Sorry to not be able to help.

Thanks. Far as I can tell, Windows is installing the latest (2008) drivers. There may be newer ones but I've been unable to find any for this board as yet. I remember a while back looking on the Broadcom site, but don't think there were any newer drivers that worked.

 

[boondocks]

Can you install Windows 11 on the Windows 10 machine and see if you have any issues? Maybe on a temporary drive?

Ugh. Not sure what that would gain me for the work involved. If you're thinking hardware, well 6th gen vs 10th/11th gen, I just don't know.
I know from experience the consumer board I have always fights me on installing SAS/SATA cards.
I have a graphics card installed so there should be no problem vs Intel cpu graphics (won't go into CSM mode w/o gpu installed, that was a long tedious learning process).

Would love to hear from someone running the 9000 card on Win 11 on a consumer mobo.

 

[In2Photos]

Ugh. Not sure what that would gain me for the work involved. If you're thinking hardware, well 6th gen vs 10th/11th gen, I just don't know.
I know from experience the consumer board I have always fights me on installing SAS/SATA cards.
I have a graphics card installed so there should be no problem vs Intel cpu graphics (won't go into CSM mode w/o gpu installed, that was a long tedious learning process).

Would love to hear from someone running the 9000 card on Win 11 on a consumer mobo.

I just don't think there are that many people using a card like that. I had to look it up. I had no idea what it was.

 

[bba-tcg]

Well, if you're serious about troubleshooting it, you're going to have to try some things. I agree with in2photos that there's not going to be a large selection of other people using that card.

Buy a 240 GB SATA SSD (they're pretty cheap). Install Win 11 on the PC that has 10 on it that works. See if it works then. If it does, install Win 10 on the one that 11 on it to see if it works.

 

[boondocks]

Maybe by this weekend I can get all the prep done and check it out. Worth a try.
I hardly think a 240 GB SSD is necessary, I have a 128 Samsung 830 Pro still working good I can use.
I suppose this would confirm if it's hardware/software for sure.
Was really hoping someone here was using that card on Win11.

 

[bba-tcg]

Maybe by this weekend I can get all the prep done and check it out. Worth a try.
I hardly think a 240 GB SSD is necessary, I have a 128 Samsung 830 Pro still working good I can use.
I suppose this would confirm if it's hardware/software for sure.
Was really hoping someone here was using that card on Win11.

Certainly use any storage device you have. I was trying to make a point, not spend your money.

 

[boondocks]

Certainly use any storage device you have. I was trying to make a point, not spend your money.

lol. I know. All advice appreciated.
I'm thinking to install Win 10 on my Nvme drive / Win 11 machine via USB first since I keep frequent backups, and with Macrium it's a snap to restore. Just need time. I don't know how I ever had time to go to a job before I retired many years ago.

 

[boondocks]

Installed Win 10 Pro on main rig. Installed LSI 9300 16i card.
No good. This motherboard wants nothing to do with it. lol.
I have an Avago 16i card I stuck in. Works perfect but had to lay an 80mm fan across it to shut the damn alarm down.
So I will stick with the Avago card and chunk the 9300 in the closet .
Thanks for suggestions along the way! I'm good now.

 

[bba-tcg]

At least you have an idea of where the issue is.

 

[Micrornd]

Was really hoping someone here was using that card on Win11.

I ran the 9300-16i before I decided R6 arrays would serve me better.
It ran flawlessly with the below mentioned hardware and software, my only big complaint was speed.

Currently I use a 9361-8i tied to an Adaptec SAS Expander 82885T tied externally to another Adaptec SAS Expander 82885T, running a total of 4 SSDs and 26 spinners handled by the MegaRaid card, on a Gigabyte Aorus Z590 Master using Windows 11 Pro for Workstations.

I boot in UEFI mode and the MegaRaid card integrates itself into the Gigabyte bios settings pages, but I prefer to use the MegaRaid Storage Manager app for setting up disks, flashing, etc. .
Both the 9361 and the expanders have been flashed to the last available bios.

The driver is listed as AvagoTech 6.714.22.0 dated 7/26/2017.

Since your temp alarm was going off, you may want to do something about your case airflow, as the LSI cards are designed to run hot, like you don't want to touch the heatsink hot, and the alarm not go off.
If you bought the card used, I would highly recommend checking and relacing the heatsink grease.
I recommend Thermal Grizzly Hydronaut, good thermal conductivity and non-electrically conductive.

For long life I attach a Noctua NF-A4-10 FLX 40mm fan to the raid card and the expanders with 2 - Hex Socket Tapping Button Head M3x15mm machine screws.
When I was using a 9300-16i (in the above setup) I used a Noctua NF-A9 PWN 92mm fan for keeping it cooler.

 

[boondocks]

I ran the 9300-16i before I decided R6 arrays would serve me better.
It ran flawlessly with the below mentioned hardware and software, my only big complaint was speed.

Currently I use a 9361-8i tied to an Adaptec SAS Expander 82885T tied externally to another Adaptec SAS Expander 82885T, running a total of 4 SSDs and 26 spinners handled by the MegaRaid card, on a Gigabyte Aorus Z590 Master using Windows 11 Pro for Workstations.

I boot in UEFI mode and the MegaRaid card integrates itself into the Gigabyte bios settings pages, but I prefer to use the MegaRaid Storage Manager app for setting up disks, flashing, etc. .
Both the 9361 and the expanders have been flashed to the last available bios.

The driver is listed as AvagoTech 6.714.22.0 dated 7/26/2017.

Since your temp alarm was going off, you may want to do something about your case airflow, as the LSI cards are designed to run hot, like you don't want to touch the heatsink hot, and the alarm not go off.
If you bought the card used, I would highly recommend checking and relacing the heatsink grease.
I recommend Thermal Grizzly Hydronaut, good thermal conductivity and non-electrically conductive.

For long life I attach a Noctua NF-A4-10 FLX 40mm fan to the raid card and the expanders with 2 - Hex Socket Tapping Button Head M3x15mm machine screws.
When I was using a 9300-16i (in the above setup) I used a Noctua NF-A9 PWN 92mm fan for keeping it cooler.

Thank you.
For whatever reason my Asus Prime Z590-A board just does not like the 9300 card. Whereas all other cards I've tried work just fine, maybe with a few quirks.
The 9300 card "just works" on my 6th gen Asus ROG board running Win10, but that's not the target machine.

I'm currently using the Adaptec 71605 16i card. I did put new TIM on the heatsink, but did not have a fan to match the two mounting holes, so I made a bracket and installed an 80mm fan under the PSU to blow on the card. (my PSU is mounted at top of case, R-ATX case configuration so mobo is "upside down")

I have a very large Case Labs case but without additional cooling directly on the Adaptec card the alarm sets off.

I would love to buy a newer card, but my retirement budget just does not allow.

 

[boondocks]

@Micrornd When you say the 9300 was too slow, are you running SAS drives?

 

[Micrornd]

@Micrornd When you say the 9300 was too slow, are you running SAS drives?

No, I use 6Gb/s SATA drives based on cost for the size needed, so I probably need to explain.

My y server has it's disks arranged as 1-R6 (180tb) array of 13 18tb Iron Wolf Pros + 1 18tb dedicated hot spare, 1-R6 (114.6tb) array of 9 18tb Iron Wolf Pros +1 dedicated hot spare, 1-R0 array of 4 256gb Samsung 860 Pro SSDs (for CacheCade) and 4-R0 arrays consisting of 1-4tb Iron Wolf Pro each.
Larger files are stored on the R6 arrays and smaller files on the single disk 4tb R0s.

Having the CacheCade is an option on these MegaRaid cards and acts as an I/O cache to speed up read/writes for spinners attached to the MegaRaid card.
The MegaRaid card can configure single disks as either a single disk R0 or a single disk JBOD.
Through testing I found that the 4 individual 4tb drives were faster in R/W as a single disk R0, than as a single disk JBOD.

As to what I meant by slow, well the 9300-16i would certainly handle the disks, but I/O was limited due to a combination of the dual 3008s and only being able to have single disks.
My server is used primarily as a storage server (although sometimes it is used as a second workstation).
My workstation boots and runs the OS off a 960 Pro NVME, but the work is done from an R0 array of 16-1tb SK Hynix SSDs.
All files are copied from the server to the WS and all work is saved to from the WS to the server
My workstation is directly connected to the server by a 10GbE connection (both the server and workstation connect to the outside world through a 1GbE LAN)
With the way my server is setup (as noted above) transfer between the WS and Server (either direction) of files from the R6 arrays are normally 1.06-1.17GB/s.
That figure is most likely limited by the 10GbEconnection, rather that the arrays.

 

[boondocks]

OK Asus has informed me the LSI 9300 16i card is not compatible with my motherboard. Major bummer. So guess for now I'm sticking with the (very hot running) Adaptec 7106 16i card. I'll be adding a direct mount fan on the heatsink.

 

[Steltek]

OK Asus has informed me the LSI 9300 16i card is not compatible with my motherboard. Major bummer. So guess for now I'm sticking with the (very hot running) Adaptec 7106 16i card. I'll be adding a direct mount fan on the heatsink.

Probably a stupid question, but does the 9300 card have a 6 pin power connector on it and did you have it hooked up?

 

[boondocks]

Probably a stupid question, but does the 9300 card have a 6 pin power connector on it and did you have it hooked up?

It does and I did not. I was told in the past it was not necessary? But I had another 9300 card last year, power header connected, and I could not make it work either. IDK. Being as how Asus has said it's not supported, I've already spent way too many hours on it.
Out of curiosity, does anyone have the pinout for the power header? I seem to have lost it. Or deleted it.