Low voice volume, trailers

[joshyz]

I am out of ideas as to how to remedy this, so hopefully someone here can help. I have the K-Lite Mega Codec pack installed on both my laptop and desktop. I downloaded some hi-def movie trailers from the Quicktime site. On my PC, they play fine, volume/balance is great. On my laptop, however, any talking/voiceovers in the trailers are heavily muted, in some trailers I can't hear dialogue at all. The "background" audio is quite loud, while dialogue is almost non-existant it's so quiet. I have the codec pack installed with the exact same settings on both my desktop and laptop, and any one of the files plays fine on my desktop, then has the audio issue if I copy that exact file to my laptop.

Things I have tried:
Reinstalling the sound driver on my laptop (it's a Dell Inspiron 6000)
Uninstalling and reinstalling the Mega Codec Pack, with the same version as on my desktop and with different versions
Installing Quicktime alternative both by itself, then installing the rest of the codec pack, and installing it with the codec pack
Downloading a newer version of ffdshow and installing that seperately
I have not changed any settings within Media Player Classic, since I didn't on my PC

Does anyone have any ideas? This is driving me crazy

 

[Slick5150]

My guess would be that you have something (either the codec pack, or quicktime) set to 5.1 audio on the laptop, so it's trying to play the dialogue through a center channel that doesn't exist, so the only part you get is the low volume dialogue sent with the left-right channels specifically.

 

[joshyz]

Okay, good call. I reinstalled again, and went through all the installation settings. At the very bottom, there was a setting for number of speakers. By default, it isn't checked, but when I checked it and selected two speakers, I get the correct sound balance. Thanks.