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Love Newegg!!

  • Thread starter Thread starter Deleted member 4644
  • Start date Start date
D

Deleted member 4644

This is really cool!

Thank you for your email regarding your request for assistance with
SO# xxxxxxx. Upon checking on your account, you were able to contact
our customer service to set up an RMA.

I would like to extend my apologies for any inconvenience this may
have caused you. I will go ahead and give you a credit of $21.00
to cover your shipping charges for the past three orders made , due
to the DOA item received for the second time.

Thank you for your efforts and especially for your patience with
Newegg.
 
Newegg has the best customer service I've ever heard of. Kudos to them for finally getting it right.
 
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