Love Newegg!!

[Deleted member 4644]

This is really cool!

Thank you for your email regarding your request for assistance with
SO# xxxxxxx. Upon checking on your account, you were able to contact
our customer service to set up an RMA.

I would like to extend my apologies for any inconvenience this may
have caused you. I will go ahead and give you a credit of $21.00
to cover your shipping charges for the past three orders made , due
to the DOA item received for the second time.

Thank you for your efforts and especially for your patience with
Newegg.

 

[amol]

of course, its NEWEGG!!

DUH!

 

[Zap Brannigan]

New Egg rocks.

 

[apac]

Newegg has the best customer service I've ever heard of. Kudos to them for finally getting it right.

 

[chiwawa626]

due to the DOA item received for the second time.

...yay free shipping, but it only took a few tries to get the damn item lol...