- Feb 24, 2006
- 7,881
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Mods, if this is in the wrong thread please move.
Many of you can’t stand Facebook but for me and millions of others, it’s a way to keep in touch with family and friends.
Hopefully somebody can help me to recover my account.
The situation:
Years ago, I enabled two-factor verification for Facebook and gave them a phone number to send me a recovery code. I moved last year and changed my phone number.
Recently I cleared my browser history. Facebook, no longer recognising my computer as a trusted device asked me to authenticate myself using the code they sent to my old phone number.Since I no longer have access to this phone number my next step was to follow the recovery options as described by facebook.
Provide a government-issued ID, or
Take a photo of yourself holding a sign with a hand-written code
After complying with both procedures several times for over a month I have yet to receive any kind of answers.
I then tried to create a new account for myself but they quickly disabled it.
So, what’s next?
Any help would be greatly appreciated.
Thanks.
Many of you can’t stand Facebook but for me and millions of others, it’s a way to keep in touch with family and friends.
Hopefully somebody can help me to recover my account.
The situation:
Years ago, I enabled two-factor verification for Facebook and gave them a phone number to send me a recovery code. I moved last year and changed my phone number.
Recently I cleared my browser history. Facebook, no longer recognising my computer as a trusted device asked me to authenticate myself using the code they sent to my old phone number.Since I no longer have access to this phone number my next step was to follow the recovery options as described by facebook.
Provide a government-issued ID, or
Take a photo of yourself holding a sign with a hand-written code
After complying with both procedures several times for over a month I have yet to receive any kind of answers.
I then tried to create a new account for myself but they quickly disabled it.
So, what’s next?
Any help would be greatly appreciated.
Thanks.