Lost (2) DVD drives

[count5by5]

Hey guys, I installed win-10 and now I can't find my (2) DVD drives. What could have happen?

 

[Ketchup]

Do they still show in the BIOS?

If so, do they show up in Disk Management?

 

[count5by5]

There is no disk management, How do I go into bios to see if they are there. and how do I connect them. I only say connect because in win media it states to connect them.

 

[Ketchup]

Disk management is in Control Panel\Administrative Tools\Computer Management\Disk Management. If Windows detects the drive, it will show up here.

You can also look at My Computer and see if they are listed.

Getting into the BIOS depends on what computer you have. Some are Delete, F1, F10, etc.

 

[count5by5]

Thank you I see it, and no they aren't there in disk management I'll try the bios.

 

[Puffnstuff]

What controller are the dvd drives attached to? In device manager do you see any yellow exclamation marks by drive controllers?

 

[Ketchup]

Thank you I see it, and no they aren't there in disk management I'll try the bios.

OK, it may just be a matter of opening her up and making sure that sata and power cables are plugged in securely.

 

[matricks]

Check if the missing devices are detected in BIOS/UEFI (likely among storage configuration options, or check your motherboard/computer manual). If they're not there, check cables.

If they're detected in BIOS/UEFI, it might be this issue: You may experience that DVD drive is not recognized in Windows 8. I can confirm that this problem and fix also applies in Windows 10. I upgraded a computer with two DVD drives, and Windows 10 only recognized one of them. I applied the registry change, rebooted, and the second one was detected as well.

If you're familiar with the registry you can add the value manually, otherwise run this in an administrative command prompt, and reboot the computer:

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

 

[count5by5]

Thank you guys, you've been great. I found it in the bios and it's activated. I am going back to win-7 pro and wait till most of the bugs are out .I never get anything when it first comes out for this reason plus it's free. nothing is free.

 

[sweenish]

PEBKAC can't be fixed my Microsoft. You'll be waiting a while.

 

[BlueWeasel]

I had the same problem as the OP (in Win10) and matrick's fix worked for me.

However, I only had a single Blu-ray drive and it didn't show up until the registry tweak.