I have no idea, but I still think you should elaborate on the situation for the purpose of entertaining us.
Fair enough
Well, I work for a towing company. We do contract work for various companies, AAA being one of them.
I went to a home to install a new car battery. (BTW, take it from a guy in the business, you're much better off buying and installing your own battery if possible, we kind of rip people on the prices, especially those uppity "premium membership" type of folks) I could tell this guy was going to be "one of those" customers right from the start. When I pulled up, he came out to greet me, and I extended my hand... which he refused of course.
I asked to see his AAA card so I could get the paperwork started, and in quite an indignant mannor, he flicked it onto my clip-board. At that point, I couldn't help but hope that there was something a little more serious wrong with his car than a dead battery, this guy was kind of acting like a prick.
I explained the prices that he would end up paying, and he agreed to it, so I got to work. The guy was even more rude, asking me if I could hurry up... so I naturally took a little extra time. I finished up, and as I was putting the old battery on my truck, a jug of oil fell off of my truck and a little of it poured out onto his driveway. This was a fluke, as we are a very professional company and we take pride in our fleet. How this jug was not secured is beyond me...
I quickly grabbed the jug up, and stopped anymore from leaking out. The guy was going ballistic... screaming, yelling, cursing at me. As quickly as I could, I poured an absorbant onto the spill (Kitty litter) and cleaned up the mess as best as I could. I had a feeling about this guy, so I took a picture of the spot with my phone.
Here's the pic
Already long enough story short, the guy came down to our place and made a huge scene, and we ended up telling him to fck off. Apparently, he's sueing me personally now.
Need a lawyer!