Looking for Lead Tracking / CRM software

[techfuzz]

I've been asked to look for a new lead tracking / CRM software solution for the company I work for. We're currently using Deltek Vision, but it doesn't integrate well with Outlook and doesn't support mobile devices yet. We've recently tested Microsoft CRM and ACT! by Sage Software. MS CRM was way too cumbersome for our users and had too many components like financial integration that we don't need. ACT is more of a contact manager and not a lead tracking / CRM solution.

Does anyone have any suggestions what we should look at next?

techfuzz

 

[techfuzz]

Monday morning work crew bump

techfuzz

 

[jjones]

Well, we're using a progam called Centerbase. I looked at, and tested, quite a few of these type of programs and decided I like this one best.

http://www.centerbase.com/

 

[techfuzz]

Does Centerbase offer any kind of integration with MS Outlook? What about mobile access?

techfuzz

 

[Brazen]

I haven't used it personally, but SugarCRM is hugely popular in this area.

 

[techfuzz]

I have heard SugarCRM mentioned before, but has anyone ever used it?

techfuzz

 

[NeoV]

This is up my alley - project manager for the last 2 years - and current sys admin.

Pivotal CRM is probably the best, most fully featured CRM software around - Leads, Opportunities, Mobile support - your sales team can work fully offline, then sync up when they get back on your network.

PM me if you have questions, or check out www.pivotal.com

It has a module called "OSM" , or Outlook Sync Manager, as well.

 

[techfuzz]

NeoV, thanks for the link. I look into that one as well.

techfuzz