- Jul 18, 2002
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So my Z-5500 sound system control pod wasn't reading ANY digital signals. My friend has the same system and I tested it with the same source and it worked fine, so I decided to give the tech support a call. I've had the system for about 1 year so it was still under warranty, and the tech support guy made me read the little serial number and then put me on hold for me a bit, gave me a case number, and told me to send in JUST the control pod and the remote, and they would send me a WHOLE brand new system.
A++ from me! Never seen a company with this good of tech support.
A++ from me! Never seen a company with this good of tech support.