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Linksys Rebate problems

Penoir

Member
I ordered a Linksys WRT54G router in february. I submitted the rebate stuff (I have copies of everything I sent in, including an invoice showing a date of 2/23/05). I received a post card from linksys refusing my rebate, stating that the purchase was outside of the qualifying period (1/10/05 - 2/24/05).

So, I went to check online. The website status says that I have the following errors:

Purchase was made outside of the qualifying period,
Offer only valid at participating retailers,
Submission did not include any original qualifying UPCs

I purchased the item on 2/23/05
I purchased it from Newegg which was participating
I definitely included the UPC, and have a photocopy of everything I sent.

Has anyone else had similar problems? Is Linksys doing this intentionally or are they just incompetent? And finally, does anyone know if there is someone I can contact to rectify this, or am I just screwed? I know it's only $10, but it's more about the principle of the whole thing.
 
Get in touch with a human via phone. I've had success two or three times via that route, but no dealings specifically with Linksys.
 
I got a similar card. I need to call them turds in the next day or 2.
I know I was within the required dates....
 
Ordered the WRT54G from Newegg on 3-24 and received notice of rebate submission acceptance on 5-7.

Expecting a check soon.
 
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