Lexus once again tops JD Power reliability study

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EightySix Four

Diamond Member
Jul 17, 2004
5,122
52
91
Originally posted by: Bignate603
Originally posted by: FeuerFrei
I really wish they'd figure mileage into the scores. Some brands may have lower mileage after 3 years than others and you cannot ignore mileage when calculating reliability.

How does gas mileage = reliability?

Isn't reliability the ability to run without breaking?

He never said gas mileage, he just said mileage. Someone is more likely to put 150k miles on a Chevy in 5 years than a Lexus.
 

Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Originally posted by: crazySOB297
Originally posted by: Bignate603
Originally posted by: FeuerFrei
I really wish they'd figure mileage into the scores. Some brands may have lower mileage after 3 years than others and you cannot ignore mileage when calculating reliability.

How does gas mileage = reliability?

Isn't reliability the ability to run without breaking?

He never said gas mileage, he just said mileage. Someone is more likely to put 150k miles on a Chevy in 5 years than a Lexus.

Ah, that makes sense.
 

Riverhound777

Diamond Member
Aug 13, 2003
3,360
61
91
I'd like to see this list with the average driving age and mileage of each brand next to it. I'm guess that would tell the whole story. Age goes down from top to bottom, mileage goes up.
 

KDKPSJ

Diamond Member
Dec 13, 2002
3,288
58
91
OMG, you guys argue each other over JD Power's survey? Sorry, can't stop laughing.
 

herm0016

Diamond Member
Feb 26, 2005
8,516
1,128
126
i would like to see what the varience and standard dev. of their samples are, i am going to guess that even 20 off of the mean is too close to the mean to be significant.
 

BassBomb

Diamond Member
Nov 25, 2005
8,390
1
81
I love seeing people butt hurt about their favorite companies


Originally posted by: herm0016
i would like to see what the varience and standard dev. of their samples are, i am going to guess that even 20 off of the mean is too close to the mean to be significant.

Wouldn't that be for probabilities?
 

herm0016

Diamond Member
Feb 26, 2005
8,516
1,128
126
Originally posted by: BassBomb
I love seeing people butt hurt about their favorite companies


Originally posted by: herm0016
i would like to see what the varience and standard dev. of their samples are, i am going to guess that even 20 off of the mean is too close to the mean to be significant.

Wouldn't that be for probabilities?

not really... ever take a stats class?
I want to know how they take there samples, and how far off they could be from the true mean, what they are presenting are sample means.
 

BassBomb

Diamond Member
Nov 25, 2005
8,390
1
81
Originally posted by: herm0016
Originally posted by: BassBomb
I love seeing people butt hurt about their favorite companies


Originally posted by: herm0016
i would like to see what the varience and standard dev. of their samples are, i am going to guess that even 20 off of the mean is too close to the mean to be significant.

Wouldn't that be for probabilities?

not really... ever take a stats class?
I want to know how they take there samples, and how far off they could be from the true mean, what they are presenting are sample means.

Stats in 3 weeks :) Probability ended 3 months ago
 

KentState

Diamond Member
Oct 19, 2001
8,397
393
126
This survey pretty much says to me that no matter which brand you buy, the odds of having a defect in the first three years is likely no matter if it's a Lexus or not. The worst you can do is having three defects and people typically have two. Unless Ford and GM in general was 1,000+ errors per 100 vehicles, I don't really see a great disparity.
 

bigdog1218

Golden Member
Mar 7, 2001
1,674
2
0
Originally posted by: JulesMaximus
<--Smug Lexus owner. :D

Love that list of auto makers that scored below average. Audi, Pontiac, GMC, Chrysler, Dodge, Chevrolet, Hummer, Scion, Saturn, Jeep, VW, Isuzu, Kia, Suzuki and Land Rover are all on the short list of vehicles I will never own.

I'd rather drive a car with 2 problems a year than a sofa with 1.2 problems a year. When the only thing you can brag about in your luxury car is reliability you know you should of bought a Honda.
 

lurk3r

Senior member
Oct 26, 2007
981
0
0
Originally posted by: FeuerFrei
Originally posted by: Dman877
Surprised at some of those above average, BMW? Jag? Porsche?

And aren't all Mercury vehicles simply re-badged Fords? How can the discrepancy in their ranking be explained?
My theory is Mercury vehicles, as a whole, are driven fewer miles.

The crappy unreliable Fords do not have mercury couterparts
 

Pacfanweb

Lifer
Jan 2, 2000
13,158
59
91
Originally posted by: lurk3r
Originally posted by: FeuerFrei
Originally posted by: Dman877
Surprised at some of those above average, BMW? Jag? Porsche?

And aren't all Mercury vehicles simply re-badged Fords? How can the discrepancy in their ranking be explained?
My theory is Mercury vehicles, as a whole, are driven fewer miles.

The crappy unreliable Fords do not have mercury couterparts
Really? That's not the reason.

The reason is who the customers are. Mercurys are not more reliable than Fords. They are the exact same vehicles. Ford sells trucks. I'm quite sure that brings the ratings down a bit, since trucks are typically used harder than cars, and more likely to experience a problem.

They benefited to some degree ... where a couple of their very important models in their second year on the market ? the ES and the RX, which together account for over two-thirds of lexus sales ? both improved significantly
That was about Lexus. And Buick fell because of models that aren't being made anymore.
The lower score is largely due to vehicles that are no longer in the marketplace," Sargent said. "The vehicles are still out there, so the study is still relevant. But obviously they had some problems."


You really have to look at the whole picture.
Ford led three categories with the Crown Victoria large car, the Ford Ranger midsize pickup and the Mercury Monterey minivan

The Chevrolet Monte Carlo took the honor amid midsize sporty cars.
The Buick Century was also tops in its class.

Furthermore, the types of problems reported have trended toward "soft" problems, like funny noises or aesthetic wear, in place of "hard" problems such as major technical defects,
Translated:
Mechanically and electrically, cars are much better and people are getting more picky.

I'd say that the domestics are doing just fine, based on that survey.
A Ford or Chevy or GMC isn't supposed to be a better automobile as most of the cars ahead of them. And they're not supposed to be better than a several behind them, either.

You have to look at this from an apples-to-apples viewpoint.
 

dud

Diamond Member
Feb 18, 2001
7,635
73
91
Love my '93 Lexus SC400. It's bullet proof, starts every time and only has 48K miles. At this rate it should last ... forever.
 

marincounty

Diamond Member
Nov 16, 2005
3,227
5
76
Originally posted by: senseamp
Seems to me like the OP is trying to make himself feel better about driving a 22 year old POS car by pretending it's somehow superior to better domestic cars just because its a Toyota.

No, I mentioned what I drove because someone asked me a question. I know my car is a pos, but it's mine, and it's paid for. Just FYI, in the last five years, I've replaced the alternator and front brake pads and a window regulator, and done a few tuneups and oil changes, less than $500 total. The only reason I would feel superior to some other driver, is because I spent less money than them. If my car starts having major problems, I will get rid of it quickly.

The reason I posted this because I wanted to point out that Lexus/ Toyota still make the highest quality cars. And if you read consumers reports, they show that after four years Toyota is the most reliable, with Honda second.

Sorry if it chaps your ass that Toyota is more reliable than what you drive, get over it.
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.
 

marincounty

Diamond Member
Nov 16, 2005
3,227
5
76
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?
 

Zenmervolt

Elite member
Oct 22, 2000
24,514
44
91
Originally posted by: Dman877
Surprised at some of those above average, BMW? Jag? Porsche?

And aren't all Mercury vehicles simply re-badged Fords? How can the discrepancy in their ranking be explained?

Mercury just sells the reliable fords?

Mercury is limited mainly to the newer models of Ford, and their overall product line is smaller. By leaving out trucks and economy cars, the Mercury brand excludes those vehicles most likely to suffer problems. Trucks suffer more problems because they are heavily used while economy cars suffer more problems due to lack maintenance and overall poor treatment by people who view them as disposable.

Additionally, more expensive brands tend to have an advantage in this study because they are bought by people who have more money and thus are more likely to obsessively maintain their cars. This also means these people are more likely to have multiple cars, which means fewer miles per year (which is one reason for the relatively high rating for Porsche, if you only put 4,000 miles on the car each year, it has a significant advantage against a car that is driven 12,000+ miles per year).

ZV
 

BUTCH1

Lifer
Jul 15, 2000
20,433
1,769
126
Originally posted by: marincounty
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?

It's not just the GM and Ford SUV's that are not selling, any vehicle that gets low MPG is
tough to sell right now..
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Originally posted by: marincounty
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?

Talk to any TEMA team member or any other TEMA NAMC team member to get more information. Or just keep spreading bullshit.
 

Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Originally posted by: marincounty
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?

Personally, I think you're blowing this study out of proportion. It doesn't mean much. You could argue that this indicates that 5 years ago Toyota made cars with less problems than Ford. What about now? This doesn't say a thing about a car you can buy new now.

Your fanboyism is showing through.
 

BassBomb

Diamond Member
Nov 25, 2005
8,390
1
81
Originally posted by: Bignate603
Originally posted by: marincounty
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?

Personally, I think you're blowing this study out of proportion. It doesn't mean much. You could argue that this indicates that 5 years ago Toyota made cars with less problems than Ford. What about now? This doesn't say a thing about a car you can buy new now.

Your fanboyism is showing through.

He posted an article, then everyone jumped on him for owning a Toyota.

Toyota's main Q problems have been with the 6spd Auto on V6 Camry and ES350

What I notice about this study is that, letsay you have 100 cars, and ~10 come out to having 20 problems each thats 200 "issues" per 100 cars right there. This study is kindof weird.

All the cars my family has owned have been Japanese in which we have drive the cars well over 200000km. We have had no major problems with ANY of our cars except Honda Civic 2002 tranny blowout once (needed to be rebuilt). We have owned 310 Datsun, Honda Accord, Nissan Stanza, Toyota Corolla, Infiniti I30t, Infiniti I30 (2nd Gen), Honda Civic, ES350...

 

Bignate603

Lifer
Sep 5, 2000
13,897
1
0
Originally posted by: BassBomb

He posted an article, then everyone jumped on him for owning a Toyota.

Originally posted by: marincounty

Apparently, Ford does not equal Toyota in quality. Ford is barely better than average at 204 problems versus an average of 206 problems.

This was the last line in his first post. He was trying to prove a point right off the bat that Lexus and Toyota were better cars. Even after other people have brought up valid points why this article is of little relevancy now he keeps on going off about his fanboyish obsession with a car company he has a vague connection to because of his 20 year old car.

I admit that Toyota builds a good car, but other companies do also. This article isn't specific enough to be that useful.
 

Pacfanweb

Lifer
Jan 2, 2000
13,158
59
91
Originally posted by: BassBomb
Originally posted by: Bignate603
Originally posted by: marincounty
Originally posted by: spidey07
Toyota is battling major quality control problems right now. More models, more suppliers = more problems. However they are really good at marketing.

That's the facts jack.

Toyota has had some problems with a few models. The vast majority of the cars they sell are very reliable. All believable data points to Toyota and Honda as the most reliable, as does my personal experience.

Toyota haters are really good at blowing any problems out of proportion to reality.

GM and Ford are not the masters of marketing, all of the pos SuVs they have been selling?

Personally, I think you're blowing this study out of proportion. It doesn't mean much. You could argue that this indicates that 5 years ago Toyota made cars with less problems than Ford. What about now? This doesn't say a thing about a car you can buy new now.

Your fanboyism is showing through.

He posted an article, then everyone jumped on him for owning a Toyota.

Toyota's main Q problems have been with the 6spd Auto on V6 Camry and ES350
And their V-6 engines sludging up, Tacoma frames rusting in two, etc, etc. They have plenty of problems.
If Ford or GM had the exact same problems, in the exact same numbers, people would point them out every chance they got.
But let Toyota or Honda have some problems, and for some reason it's taboo to mention it.


I saw the same thing years ago, when people started to talk about how good Hondas were getting and how many problems domestics were having.