Originally posted by: Skott
Yeah, if you believe in that they say they read the official forums, in game complaints, and other unofficial forums they know about most of the problems. For the most part I think they do but as said above how long it'll take is another story. Also the patches they release cause extra problems they didnt anticipate. They needed an extra month or two to smooth things out if you ask me but the game is very playable and it is getting better each week.
Yeah, those are my feelings, too. Unfortunately, we're stuck in a development cycle right now where it's actually kind of difficult to release a finished product. On the one hand, customers expect that the game is going to be updated with free, additional content as well as paid expansions, so there must be a certain amount of grey area in deciding what's going in at release and what can be delayed a bit longer (higher level stuff, generally) to get more polish.
On top of that, MMO customers have been well trained to have low expectations for polish and content at release because it's been the case in almost every MMO released. Devs realize this and will walk a fine line between releasing a relatively finished game that needs to be balanced and fleshed out a bit more (this is where AoC falls, I'd say) and games that are simply unfinished and broken (Vanguard, and WAR before it was pushed from Beta back into Alpha).
I'm still having a great time in AoC, and just hit level 70 on my bear shaman last night. There are definitely some class balance issues (and always will be in MMOs), some major bugs and oversights (the inability to bind extra mouse buttons without using things like Logitech's Set Point or complicated scripts is just silly), and there needs to be more higher-level areas to get experience in. At the same time, though, the game is a lot of fun, I'm finding PvP to be a blast, and the world's pretty interesting and immersive. Guild cities, trade skills, and keeps in the Border Kingdoms are the other glaring points of incompleteness, come to think of it. But as I said, it's really a good time on the whole and will only get better. Funcom's working pretty hard at churning out updates and will be patching twice a week for an unspecified period of time until the game's in better shape.