Laptop won't turn on without power

[jjanders]

So I have a brand new Dell laptop that my job gave me. I've had it for about 2 months and it's worked fine.

Just recently it started doing something weird. If I don't have the AC power hooked up, it won't turn on. As soon as I plug it in, it turns on fine. It's not the battery being low, it does it even if the battery is at or near full charge.

Any idea what happened? Is it a setting I accidentally changed? (I doubt it).

I will call IT at work tomorrow and ask, but figured someone here might know....

Thanks.

 

[Xantus]

Sounds like bad connection between the battery and the computer, have you tried to disconnect it and clean to contacts?