• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Question Laptop takes 5 minutes to shut down

In2Photos

Platinum Member
Need some help here. I have a new laptop, about 3 months old, Lenovo P16S with Ryzen HX Pro 370, Radeon 890M, 64GB RAM running Win 11 Pro 25H2. I can't say for certain when this started but this laptop literally takes 5 minutes to shut down and even longer to restart. It is connected to a Dell TB dock and when I first noticed it I really thought it had something to do with being connected to the dock, some kind of Lenovo-Dell beef. But it also happens when not connected to the dock or even when connected to a different cheap USB dock I use when in the office occasionally.

My searches showed things like:
Disabling fast boot. I've tried both ways, no change.
Disabling all non-Windows services and disabling startups apps. No change.
Update drivers, no change.
Update Windows, already up to date, no change.

So the problem doesn't seem to be related to software I loaded. I guess it still could be hardware related if the drivers are being loaded?

When I shutdown/restart I get the usual screen where any open apps shutting down will show up, which takes a few seconds to close them down. Then the screen either goes blank or shows the restarting circle for a few seconds, then goes blank. The laptop keyboard lights stay on along with the LED next to the power button if I'm not on the dock. If I am on the dock my external keyboard lights go out and the LED on the "i" in thinkpad on the lid stays on.

Outside of this there are no other issues with this machine. It runs great and doesn't give me any trouble outside of stupid little Windows quirks.
 
I'm on 24H2 and I'm having issues putting this machine to sleep and shutting it down. This machine keeps booting back up after a short period of time. This machine also started booting slowly. It boots normally but some of my system tray items and my calendar app start really really late. It feels like it's taking at least 2 minutes to fully boot.
 
Back
Top