This laptop (Asus U47A-BGR4) is out-of-warranty but barely used. Completely forgot that we bought it a while back and never opened it up to test it. Out of the box, it had the following issues:
First issue (HD not recognized by BIOS): https://forums.anandtech.com/threads/new-laptop-not-booting-into-windows.2549578/#post-39478520
Second issue: (battery dead): https://forums.anandtech.com/threads/never-used-but-old-battery-not-charging.2549792/#post-39483717
The first issue seemed to resolve itself after letting it sit (off) for a few days. It booted up. There was a recovery directory. You could F9 to do a recovery, etc. Everything seemed fine.
We started using it and one day, we got an error message that it could not come out of hibernation (error) with only the option to start normal or recover. Both options hang (black screen with a cursor showing sometimes).
I tried choosing F9 and I get the initial windows loading screen/message. Then, I get a black screen.
I tried a recovery CD and got a black screen.
I downloaded bootmed to try to boot of it and see some of the diagnosis/recovery tools might be useful. I see the initial loading icon and then a black screen.
Everything leads to a black screen! Why am I seeing a black screen if I am booting off a DVD or CD?
As I am writing this, I tried to boot up again, and the hard drive is not being recognized in the BIOS. I am hearing a clicking sound (maybe the click of death for the hard drive). I am going to replace the HD for starters. I am curious if anyone else has a better idea or sees another potential issue that I am missing. Even if the HD is dead, why cant I boot a Live CD/DVD environment?
Also, I just noticed that the boot priority is:
Boot 1: UEFI: DVDRAM
Boot 2: P2: DVDRAM
Why are there 2 options for DVD bootup? I am not familiar with the newer tech terms like UEFI but will have to look that one up (Been out of the loop for 6-7 years with computers)
First issue (HD not recognized by BIOS): https://forums.anandtech.com/threads/new-laptop-not-booting-into-windows.2549578/#post-39478520
Second issue: (battery dead): https://forums.anandtech.com/threads/never-used-but-old-battery-not-charging.2549792/#post-39483717
The first issue seemed to resolve itself after letting it sit (off) for a few days. It booted up. There was a recovery directory. You could F9 to do a recovery, etc. Everything seemed fine.
We started using it and one day, we got an error message that it could not come out of hibernation (error) with only the option to start normal or recover. Both options hang (black screen with a cursor showing sometimes).
I tried choosing F9 and I get the initial windows loading screen/message. Then, I get a black screen.
I tried a recovery CD and got a black screen.
I downloaded bootmed to try to boot of it and see some of the diagnosis/recovery tools might be useful. I see the initial loading icon and then a black screen.
Everything leads to a black screen! Why am I seeing a black screen if I am booting off a DVD or CD?
As I am writing this, I tried to boot up again, and the hard drive is not being recognized in the BIOS. I am hearing a clicking sound (maybe the click of death for the hard drive). I am going to replace the HD for starters. I am curious if anyone else has a better idea or sees another potential issue that I am missing. Even if the HD is dead, why cant I boot a Live CD/DVD environment?
Also, I just noticed that the boot priority is:
Boot 1: UEFI: DVDRAM
Boot 2: P2: DVDRAM
Why are there 2 options for DVD bootup? I am not familiar with the newer tech terms like UEFI but will have to look that one up (Been out of the loop for 6-7 years with computers)
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