- Mar 30, 2017
- 3
- 0
- 1
I can not sign in to windows. the keyboard is locked. can not get to desktop. when I turn on the computer the screen that comes up has several options one of them is safe mode. my up/down arrow keys and all the other keys do not work. sometimes I get the windows sign in screen but I can not type anything. the keyboard locks. I fixed my neighbors computer once by restoring the system to another working date, but I can not do it again. don't know how I did it. after it was fixed the next day when she wanted to use it, it was locked up. the keyboard is good. is there a function key or any other keys that allow me to type or select?