Kudos to Boston Acoustics!

[gregshin]

My girlfriend broke one of my speakers stands on my BA-4800s so i decided to call Boston Acoustics and ask for some replacement speaker stands. Fearing that i never registered my speakers for warranty and so forth i was thinking i was gonna run into some BS just to get some replacement stands.

I called in and they just asked me for my model # and shipping address and a credit card #. For just $12.00 bucks i had my stands in less then a week. Now that is customer service! no stupid phone menus to navigate too...any of you ever tried calling HP tech support?

 

[MichaelD]

Nice to hear a good customer service story. I'm happy for you. Keep her away from you stuff though!

 

[Chad]

As a bonus, their stuff simply rocks! best consumer level computer speakers IMHO (yes, better than the Klipsch's).

 

[Andy22]

I disagree but hey, I have Klipsch so whaddaya expect 😉

 

[MrHelpful]

What'd you do to the GF? ;D

 

[BD2003]

12 bucks for those crappy speaker stands? Thats not customer service, thats price gouging!

 

[N8Magic]

I agree, they do have wonderful customer service.

I bought a pair of their computer speakers (no sub) and decided that I would like a little bit more "oomph" out of my speakers. So I fire them off an email, asking them which of their subs would work with my speakers. Their reply was that they didn't have anything compatible at the moment, but try this model. A competitors model of sub that would work.

I was really impressed.

 

[nnnyyy]

But the stands are better than those Creative ones!

 

[Maverick]

<< But the stands are better than those Creative ones! >>



lol you mean those 3 STICKS that come with the Cambridge line?

 

[mchammer187]

I called Boston when both of my stands (the tubes) were broke and the shipped me 2 new ones free of charge even free shipping. I will definitely buy from them again