Klipsch 5.1 ultra pooping out, option?

ctk1981

Golden Member
Aug 17, 2001
1,464
1
81
Have you tried contacting klipsch? I know they have been discontinued for a while now, but last year when I called them they said they still had parts to fix them.
 

Hopper642

Member
Jan 30, 2010
79
0
0
Have you tried contacting klipsch? I know they have been discontinued for a while now, but last year when I called them they said they still had parts to fix them.



I have in the past, and they didn't seem that interested. I figured it was time to go a different route. Thanks.
 

zerogear

Diamond Member
Jun 4, 2000
5,611
9
81
I have in the past, and they didn't seem that interested. I figured it was time to go a different route. Thanks.

Actually, I had a guy repair my Klipsch, he did so and then also attached low rpm fan within the sub to keep components from failing from heat. It's been working strong since for about 1.5 years now.

Edit: He takes repair orders through email (he also has an eBay ID if you want).

I dug through my email and he included this email note to me when I sent him my sub in for repair

I completed repair of your panel tonight. I'll provide details of the work done, but if not interested, you may skip to the triple space for payment details.

The power outage caused a spike of excessive voltage to go through the 120VAC lines. Fortunately, the Klipsch panel was designed with a protective device called a metal oxide varistor ("MOV"), which sacrificed itself before the voltage got past it. The control box is fine, and after removing the board the MOV was on and replacing it and the 5 amp slow-blow fuse, the panel works again. Then I went through the rest of the panel, replacing other components that have tended to fail, and installing the cooling fan. Your panel is in very good condition: not much evidence of heat or damage from heat.

I removed the daughterboard from the power supply and replaced 8 of its 20 components. These boards can reach 185 degrees Fahrenheit when working in open air (and likely higher when inside an enclosed sub without a fan), and individual components rise above 190 degrees (measured on a THX panel on my bench).
--I upgraded two 470 ohm resistors at the bottom that sometimes char the daughterboard. The replacements are 1 watt metal film and mounted above the board for better airflow, using different mounting points to avoid the area that chars.
I replaced
--four 1/8 watt 1% precision resistors with 1/4 watt,
--a 205,000 ohm undersized 1/8 watt 1% precision resistor that often heats and rises in value. Yours had risen to 209,000 ohms, 1% above tolerance. I've seen panels stop working when that resistor has continued to rise. The replacement is rated for 1/4 watt and will be under the cooling airflow of a fan.
and
--the 100,000 ohm resistor that is part of my cooling kit on eBay (one watt flameproof).
The board will now be under a cooling fan, so its temperature will be much lower. The resistor that rises to 190 degrees will operate at about 110 degrees.

On the power supply board I replaced 10 parts, including 6 electrolytic capacitors that can dry out over time (originals were 85 deg. Celsius; the replacements are rated to 105 degrees Celsius). I replaced and mounted for better airflow four other parts: a resistor (original is typically 1 or 2 watt; replacement is 3 watt), a fast recovery diode, a zener diode and transistor that can fail from heat.

On the main board I replaced five capacitors. The capacitors can cause a hum when they dry out over time (internal heating, mostly). The originals were rated 85 degrees Celsius and of unknown quality. Two 100 uF 16v capacitors were replaced with new 25v 100uF, and two 100 uF 35v capacitors were replaced with 100 uF 50v low impedance capacitors rated for 105 degrees.

I reinforced with silicone adhesive the mounting of the small black heatsinks of three power transistors on the main board, (these heat sinks can fall off during shipping). I also reinforced the mounting of the main power relay, which can easily be damaged during shipping or installation.
I installed a 92mm 14dB Silenx fan with its own power supply that will switch on when the panel is turned on. The attached page shows how the transformer can be mounted. I noted the power supply output and the amplifiers' current drain, verifying that they are within the normal range.

Your panel is running while the fan's adhesive cures. The first few hours typically expose most instances of a (rare) defective replacement part. I'll provide a 90 day warranty. If a new component is not up to specification and does not fail immediately, it will show within the first month or two, so that should cover you to a point the panel will continue to give you good service. I recommend cleaning the metal contacts of your input cables with rubbing alcohol and a clean cloth before reconnecting your system. Oxidation and dust can build up on those surfaces over time.

The quote for me was pretty reasonable and less than Klipsch's authorized repair centers.

If you want to repair, let me know, and I'll give you his contact details.
 
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Primergy

Member
Mar 11, 2012
42
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0
From the options shown, I do prefer the Yamaha set. Simply because the components are less proprietary. If the Amp goes, swap it out for another one.

With a little modification this could also be done for your Klipsch set I am sure,
give each speaker a regular speaker cable out it's butt and hook it up to a regular surround amp.
But since you are trying to get away from that brand, sell what you got and cut your losses! Experimenting with the speakers will diminish leftover value for sure.

By all means, I do not repair electronics for a living. But I managed to resurrect the 2.1 Promedia system I had a while back twice. The amps in the subwoofer are really simple. Often it is hard to find a single name brand component on the boards of these surround combos. (Zerogear's post illustrates very well what can be done to give the longevity customers expect a chance) IMO the main reason why ppl. like them is because the alternatives are horrid plastic boxes that sound SO distorted, even my 6yr old wants em off her desk.

If your budget is ~$500, find a decent (used) component system on Craigslist, or Ebay near you. You should find something like the Yamaha setup, just with a better amp and better speakers. And you may have to buy it separately.
 

Hopper642

Member
Jan 30, 2010
79
0
0
Thanks. What do you think about that Edifier S550 set?. That looks pretty impressive to me. I don't really have room for a receiver in the smaller room with my PC, that's why I am still digging around for more information, pros/cons, etc. Those Edifier's, if as good as the claims are, would be perfect. Appreciate the help.
 

Primergy

Member
Mar 11, 2012
42
0
0
Personally, I know nothing about the brand Edifier, their quality and reputation.
Being a person who pretty much never buys items like this new, I would have a hard time spending ~$450 for it.
http://forum.lowyat.net/topic/651755/all
They got some additional inside pictures, a scanned review from some magazine etc.
I am pleased to see a toroidal transformer being used. Seeing the fancy control panel I assumed it would have a digital input but there is none. You have to drag all channels from your soundcard / decoder to the sub.
Good all enclosures are MDF, not plastic. Would be surprised if any trim is not plastic.

I can list pros&cons from my perspective but I cannot bring myself recommending something like this for the regular street price.
Sitting here with a pair of JBL L1 speakers, an old NAD amp from Goodwill and a USB-DAC, I cannot complain about sound quality but it is quite possible the Edifier set sounds more entertaining! As you can see, two very different approaches...
 

Nemesis 1

Lifer
Dec 30, 2006
11,366
2
0
I have a full complete set of those speakers . Make me an offer. They work just fine. I moved on to better set up with AVR denon 1612
 

Hopper642

Member
Jan 30, 2010
79
0
0
Sorry, just ordered them late yesterday. Hope they sound good. I still had trouble figuring out where to place a receiver and that's why I went with the Edifiers. Hope it was the right choice.
 

bolizous

Junior Member
Oct 3, 2012
1
0
0
Zerogear, could you please pm the info on the repair person that you used. I have one and hate to discard it.
 

TK128

Junior Member
Mar 3, 2013
1
0
0
Zerogear, I have and identical problem with my 5.1 Ultra amp/sub. Could you pm the contact info on the person who did your repair? Thanks.
 

jsgargantuan

Junior Member
Dec 1, 2009
1
0
61
Zerogear, I have and identical problem with my 5.1 Ultra amp/sub. Could you pm the contact info on the person who did your repair? Thanks.


Just an FYI if you are still having issues with your set. Sybesma’s Electronics in Holland, MI. Does repairs on the klipsch speakers. I sent them the AMP and Control pod from my 5.1 ultras for repair. Repair is a flat $150 fee, but, I figured it was worth it since the only semi comparable set is the Logitech Z906 but from what I've read they've made some major downgrades from the original 5.1 set they had from years ago. smaller sub, less power, etc.

I toyed with the idea of getting a a/v receiver and a separate 5.1 set but the optical port on PC sounds cards doesn't put out true 5.1. To get 5.1 through the optical port you need to monkey with encoders and or if you have certain creative soundcards there's some sort of dolby digital live plugin that will encode the 5.1 stream so it can go out through the optical and your receiver can decode then.

That seemed like too much of a mess to deal with and would still be twice (or more) the price of just getting my Ultras repaired.

My set has been flawless for years but eventually started to get a little hum/buzz no matter what volume the control pod was set to it was the same constant bzzzzz.
 

downpantera

Junior Member
Mar 19, 2013
1
0
0
Zerogear, can you send me the repair shop's info? I am having the same problem. About how much did it cost?

Thanks!

Actually, I had a guy repair my Klipsch, he did so and then also attached low rpm fan within the sub to keep components from failing from heat. It's been working strong since for about 1.5 years now.

Edit: He takes repair orders through email (he also has an eBay ID if you want).

I dug through my email and he included this email note to me when I sent him my sub in for repair



The quote for me was pretty reasonable and less than Klipsch's authorized repair centers.

If you want to repair, let me know, and I'll give you his contact details.
 

KarmaDog

Junior Member
Jul 27, 2013
1
0
0
Zerogear I could also use the repair shop's contact info. Thank you.

Actually, I had a guy repair my Klipsch, he did so and then also attached low rpm fan within the sub to keep components from failing from heat. It's been working strong since for about 1.5 years now.
 

damnir

Junior Member
Jul 17, 2014
2
0
0
Actually, I had a guy repair my Klipsch, he did so and then also attached low rpm fan within the sub to keep components from failing from heat. It's been working strong since for about 1.5 years now.

Edit: He takes repair orders through email (he also has an eBay ID if you want).

I dug through my email and he included this email note to me when I sent him my sub in for repair



The quote for me was pretty reasonable and less than Klipsch's authorized repair centers.

If you want to repair, let me know, and I'll give you his contact details.

Hi, I was wondering if you still had the contact info for the person you dealt with repairing your ProMedia amp?? Do you remember how much it cost? I have the Ultra 5.1 also, but the subwoofer does not turn on anymore. I'm in the same boat, everything is out of the box, nothing looks burnt, loose or out of the ordinary. All of my speakers work fine as well as the control unit. Just not getting the longer "click" now when powering on.. I tried to find the relay that everyone talks about replacing, but I can't find one for sale anywhere.

I do not have enough posts to send private messages, since I just joined to make contact. I usually just read since I feel my input is not needed!
 

damnir

Junior Member
Jul 17, 2014
2
0
0
Thank you, I've sent him an email. Cheers!

Also, I've found the problem with mine;



 
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Chapbass

Diamond Member
May 31, 2004
3,147
96
91
Apparently this thread gets some serious hits on google. We have a number of 1 post users in here, a major lurker in Hopper642, and now its getting necroed.
 

chirple

Junior Member
Mar 6, 2015
1
0
0
Actually, I had a guy repair my Klipsch, he did so and then also attached low rpm fan within the sub to keep components from failing from heat. It's been working strong since for about 1.5 years now.

Edit: He takes repair orders through email (he also has an eBay ID if you want).

I dug through my email and he included this email note to me when I sent him my sub in for repair



The quote for me was pretty reasonable and less than Klipsch's authorized repair centers.

If you want to repair, let me know, and I'll give you his contact details.

Like the guy above me, I'm still lugging my old broken pro media's around and would love to be using them again. I made an account just because I found this post! would you mind pming the contact info for the guy that fixed yours? Thanks.
 

zoneless

Junior Member
Apr 20, 2015
1
0
0
Like the guy above me, I'm still lugging my old broken pro media's around and would love to be using them again. I made an account just because I found this post! would you mind pming the contact info for the guy that fixed yours? Thanks.

Hi. Would really appreciate if zerogear or chirple could share the contact with me. Thanks in advance!
 
Mar 20, 2015
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omg. if any one is done with their klipsch components ill take them! am in search of new home receiver. both my kenwoods have become crippled.
its been so long since ive needed new, whats out there of exelent quality under a grand?
!!no theater stuff.!!^_^
 

doyll49

Member
Jan 28, 2014
112
3
81
I know this is an old old thread but am hoping the guy who was doing Promedia 5.1 rebuilds is still doing them.

zerogear
would possibly still have his address and details?
Thanks in advance
 

doyll49

Member
Jan 28, 2014
112
3
81
Still trying to get the mini-stereo output jacks that split signal to front, rear & center satellite speakers to work and failing miserable. If anyone has any suggestions please let me know. I know this speaker setup is probably older than many members but when it works it's still a darn good surround sound system. Thanks in advance.