I work for an animal shelter and my first adoption from here (I have 4 now) was a cat, adopted about a year ago. I got a form letter from costumer service, stating that I was non-compliant and risked "repercussions" because I failed to get my cat spayed, even though I was completely positive that my cat was spayed when I got her.
I called in (not mentioning that I'm an employee, by the way) and got a little bit of sympathy mixed with stern annoyance - they insisted that she was NOT spayed yet and scheduled an appointment.
I took her in yesterday and, after getting a stern talking to from the vet "she's over a year old! It isn't safe to wait this long..," etc. etc., they finally accepted for surgery...
3 hours later they call me, while my cat is under anesthesia, to let me know that they shaved her belly and noticed scars from her previous operation.
Yep, I was right and their paperwork was wrong.... Oye..
This is one of those small yet large organizations where I'm a bit worried about my reputation, as the guy who forgot to get his cat fixed while working at a shelter - should I raise a stink about the experience to my superiors, or just let it go?
I called in (not mentioning that I'm an employee, by the way) and got a little bit of sympathy mixed with stern annoyance - they insisted that she was NOT spayed yet and scheduled an appointment.
I took her in yesterday and, after getting a stern talking to from the vet "she's over a year old! It isn't safe to wait this long..," etc. etc., they finally accepted for surgery...
3 hours later they call me, while my cat is under anesthesia, to let me know that they shaved her belly and noticed scars from her previous operation.
Yep, I was right and their paperwork was wrong.... Oye..
This is one of those small yet large organizations where I'm a bit worried about my reputation, as the guy who forgot to get his cat fixed while working at a shelter - should I raise a stink about the experience to my superiors, or just let it go?
