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Kernel panic

G

ggadrian

Senior member
I have a rebranded Clevo laptop since september last year, the system specs are the following:

CPU: i7-3740QM
Mobo: Clevo P170EM cipset HM77 Bios American Megatrends 4.6.5
GPU: Nvidia GTX 680m 4GB
RAM: 4x4GB kingston PC3-12800H
SDD: Kingston Hyper-X 120GB
HDD: WD-7500BPKT 750GB
OS: Windows 7 Professional SP1

The problem is that it's been giving me a lot of kernel panics, well, maybe not a lot, but at least once a month, and I hadn't seen one since I switched to mac 3 and a half years ago. So I'm really disatisfied with the stability of my laptop and I feel that I cannot trust it to work with, because in any moment it can crash.

Last error message (30 minutes ago) was:

stop: 0x0000007A (0xFFFFF6FB400000E0, 0xFFFFFFFFC00000E, 0x000000029B613884, 0xFFFFF6800001C000)

and there's no dump file of this one.

I have 5 dump files (way less than kernel panics my computer had...):

On Wed 15/05/2013 23:24:58 GMT your computer crashed
crash dump file: C: \Windows\Minidump\051613-39234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA800FF1E9E0, 0xFFFFFA800FF1ECC0, 0xFFFFF80003384350)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

On Sun 10/03/2013 19:55:15 GMT your computer crashed
crash dump file: C: \Windows\Minidump\031013-25038-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0xC4 (0x91, 0x2, 0xFFFFF80003214CC0, 0x0)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

crash dump file: C: \Windows\Minidump\112212-31262-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0x7A (0xFFFFF6FC4010A610, 0xFFFFFFFFC000000E, 0x37D861BE0, 0xFFFFF880214C2000)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

crash dump file: C: \Windows\Minidump\110912-9734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0x7A (0xFFFFF6FC4012CDA8, 0xFFFFFFFFC000000E, 0x31C865BE0, 0xFFFFF880259B5000)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

On Thu 18/10/2012 4:52:07 GMT your computer crashed
crash dump file: C: \Windows\Minidump\101812-9812-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xCA73D9)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x0, 0xFFFFF8800335A988, 0xFFFFF8800335A1E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 320.18
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 320.18

It was sold to me as a portable workstation (I know, it's a gamming laptop) and it has a pretty solid SAT, but right now I'm doing important stuff and my other computer (a 3 and a half years old macbook) won't cut it; so I'd like to try everythig before sending it.

I already formatted the computer last year, but the problem persists. I'd like to avoid formatting right now, as I need to finish the work I'm doing ASAP and formatting and reinstalling is one lost day. But if you think that that is the solution I'll format.

So, any clues?

Thank you and sorry for the extremely long post.
 
Definitely sounds like a hardware issue. My knee-jerk reaction in such cases is to test the RAM, but I would RMA the rig as soon as possible.
 
oynaz said:
Definitely sounds like a hardware issue. My knee-jerk reaction in such cases is to test the RAM, but I would RMA the rig as soon as possible.
Click to expand...

+1

Memtest86+ v4.2 for at least one pass, followed by prime95 for 30 minutes, followed by a full disk check (if the previous test hasn't yielded useful results).

What are you using it for when it crashes?
 
Last edited:
mikeymikec said:
+1

Memtest86+ v4.2 for at least one pass, followed by prime95 for 30 minutes, followed by a full disk check (if the previous test hasn't yielded useful results).

What are you using it for when it crashes?
Click to expand...

I'll do that.

Tt's not like I'm doing the same avery time it crashes. Sometimes it happens while web browsing, sometimes gaming, other times using SolidWorks. Last time i was using chrome with more or less 30 tabs, photoshop with 6 or 7 raw images, lightroom and Aptana Studio.
 
ggadrian said:
On Thu 18/10/2012 4:52:07 GMT your computer crashed crash dump file: C: \Windows\Minidump\101812-9812-01.dmp This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xCA73D9) Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x0, 0xFFFFF8800335A988, 0xFFFFF8800335A1E0) Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M file path: CWindows\system32\drivers\nvlddmkm.sys product: NVIDIA Windows Kernel Mode Driver, Version 320.18 company: NVIDIA Corporation description: NVIDIA Windows Kernel Mode Driver, Version 320.18
Click to expand...
That driver only cause problem.get the one from march.and perform a clean install.
 
Last edited:
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