K7T Raid USB Problem with WindowsXP

[tkistre]

:disgust: My buddy has a system with these specs: Enlight 300w ATX Case, Abit K7T Raid motherboard (not using RAID), AMD Athlon 1000 (Thunderbird 200mhz bus, not overclocked), 512 mb memory, Creative DVD, Iomega 12x4x32 CDRW, Geforce 2 GTS video, Creative Sound Live Value, 30 & 40 gig Hard drives, PCI Firewire card, PCI Network Card & USR Modem. He also uses a Razor Mouse through the onboard USB, an Iomega Jaz, scanner & Flash Card reader through a self power USB hub.
He was running this system with WinME since Dec. 2000 with no problems at all. Last week he did a fresh install of WindowsXP Professional. He had some problems installing and had to install about 3 times before it took. The system now runs stable except for one problem. If he plugs in the self powered USB Hub or any USB device into the onboard USB port, it will either lock the computer up at that moment or get power for a few seconds, then lose power and will not allow him to shut down the computer without doing a reset. ACPI is turned off in BIOS. He has updated to the newest VIA 4-in-One drivers and newest BIOS for motherboard.

Anyone have any ideas? Appreciate any help!

 

[DAPUNISHER]

Try removing all the USB drivers/software and unplug the USB device from the USB port. Make sure the device is not listed in Control Panel / System / Device Manager. After all the software and drivers are removed try starting over. Use the steps below to try to fix USB problems.

1. Enable USB in the CMOS (Onchip USB & Assign IRQ for USB - ENABLE) if such options are available.

2. Remove all USB devices from the Control Panel / System / Device Manager then reboot and have the O.S. redetect the onboard USB port.

3. Install the USB device drivers first.

4. Plug in the USB device to the USB port. The USB device should be PnP detected through the USB port.

5. Install any other included software.

This is general USB troubleshooting and not specific to winXP but it may work. Also read this Windows XP USB troubleshooting article Link

 

[tkistre]

Thanks for the help! Sorry, but my buddy was so sick of dealing with this the last 4 days that he just reloaded WinME. Guess what, everything works fine, just like before. I guess I should have posted this earlier so maybe we could have gotten some help before this. Thanks anyway!

 

[DAPUNISHER]

I,m glad to here that he's running smoothly again, but I have to say I don't hear about ME resolving instability issue to often

 

[tkistre]

I personally think he was having a conflict issue of some type, but since he doesn't live near me, I really don't know. It's hard to troubleshoot some things when you can't sit in front of it, at least for me. I've tried WinME on several machines and never had any luck. Thanks anyway!