Just spent an hour calling my ISP and bittching them out for not having service!!!

[chrisjor]

I hooked up some new speakers to my entertainment sysytem and kicked plug out of phone jack!!! These poor reps kepy insisting there was no problem!! What a dumb@ss, flame me...I deserve it!!!😱

 

[deftron]

Now you see why their first question when something doesn't work usually is
"Is it plugged in?"...

 

[Geekbabe]

<< I hooked up some new speakers to my entertainment sysytem and kicked plug out of phone jack!!! These poor reps kepy insisting there was no problem!! What a dumb@ss, flame me...I deserve it!!!😱 >>



So that was you screaming at me eh ? chuckling...wait'll you see how crummy your ping times get over the next couple of weeks mwhahahaha !!! 😀

 

[chrisjor]

baffled2,

good to see you feeling better this week!!! i have a question..........if I install Norton Antivirus and McAffee Viruscan, won't I be doubly protected????!!!!! 😕 (you should have told your client yes, then billed them too resolve all the additional problems!!!)

 

[Geekbabe]

<< baffled2,

good to see you feeling better this week!!! i have a question..........if I install Norton Antivirus and McAffee Viruscan, won't I be doubly protected????!!!!! 😕 (you should have told your client yes, then billed them too resolve all the additional problems!!!) >>




lol, i was feeling better till you mentioned that particular client... hahahaha he's on vacation for two weeks now, thank God !!

 

[chrisjor]

deftron,

Actually, they did ask if the computer was plugged in.... I insisted yes, never asked about the phone jack for DSL!!

 

[IcemanJer]

<< Actually, they did ask if the computer was plugged in.... I insisted yes, never asked about the phone jack for DSL!! >>

ahh, maybe that question should be added to the Golden List from now on.. ;-)

 

[bunker]

Similar story, 'cept I was on the other end.

About 6 years ago I was doing tech supt. for this app that dialed into our servers then you do your banking with the app. I was on the phone with this lady for 30 minutes only to find out she didn't even have a modem installed in her pc. I learned to check the line as my first question from then on. 🙂

 

[gopunk]

aye, on behalf of help desk workers around the world, i pardon you 😉

one time i spent half an hour helping a woman log into her email. what she neglected to tell me was that she considered logging into her computer to be logging into her email. ARGH.

have a gander at the internet help desk video on this page 😀

 

[Maggotry]

I got off the phone about an hour ago with my sister. She said her home network that I set up for her last month wasn't working. After about 30 minutes of going thru network config's I finally asked "Are you sure the damn LAN cable is plugged in?". Turns out she knocked it loose while installing a USB cable for her digicam. Sh!t happens.

 

[joohang]

<< Now you see why their first question when something doesn't work usually is
"Is it plugged in?"... >>