Just heard on NPR - AMAZON.COM's 800 Customer Service Number.

[Harvey]

I just heard this on NPR's Day to Day. Amazon.com actually has a toll free customer service number. The reporter found it in their SEC filing. < Cue drum roll >
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(800) 201-7575

 

[FFactory0x]

Amazon has a # you can call??? NO SH*T!!!!!
This is hot. Thanks man

 

[MontyBurns]

Yes, they've always had a toll-free customer service number, but they guard it like it's a matter of national security.

 

[Mecheater]

Originally posted by: MontyBurns
Yes, they've always had a toll-free customer service number, but they guard it like it's a matter of national security.

Yup, a screw up in my order had me looking for it when I placed an order a couple years ago. Took a while to find on the site, but it was there.

 

[Ameesh]

:Q

 

[lifeguard1999]

I think we should get this post stickied!

 

[rml]

thanks and maybe people can post some hard to find toll free number of some other retailer. Is buy.com one of those?

 

[music]

Customer Serivce Phone Numbers & Email Addresses

 

[hd54321]

Originally posted by: music
Customer Serivce Phone Numbers & Email Addresses

That link is awesome! By the way, I heard the bit on NPR this morning on my drive to work. The guy who was reporting has a column @ Slate. He says that the Amazon phone number appears only on ONE webpage on the whole site. The worst part is that the only way you could view this page is by placing an order - once you submit your order a confirmation page will appear with the phone number somewhere on it.

-HD

 

[Wolverine27]

great info to have. thanks!

 

[sstinman]

I've called it a couple of times in the past year. Its been posted on FW for at least a year now. If I had known you guys didn't have it here I would have posted it.

 

[aperry]

And the CSR's I have dealt with when calling this number actually seem to know what they are doing!

 

[Adul]

Originally posted by: Ameesh
:Q

don't you work for them

 

[Foghorn]

I love being able to bitch to a real live person rather than IM or email.

 

[RossMAN]

Originally posted by: music
Customer Serivce Phone Numbers & Email Addresses

D'oh beat me to it.

This is an excellent resource which should be BOOKMARKED by all Hot Dealers!

 

[coreynyc]

Here's how I found Amazon's 1-800 number:

I called 1-800-555-1212.

What is the big friggin deal?

 

[RVN]

Everytime I reload the page that has the phone number on it, it goes up a couple of points!

 

[IW]

I just checked and that's the number I've had in my Rolodex for a couple of years.

I also have (206) 266-2992

I've never had to use either of them as e-mail has always worked well for me.

 

[alkemyst]

it's always been easily googled or found through information....unless people are spoonfed stuff they think you can't get it

&Aring;

 

[feralkid]

Originally posted by: alkemyst
it's always been easily googled or found through information....unless people are spoonfed stuff they think you can't get it

&Aring;

You're right, it's never been hard to find...all you have to do is ask.

 

[alkemyst]

only problem now is I can see it getting changed if they get idiots called incessiantly.

 

[Kraeji]

Old news.

there is no hot deal here

and NPR sucks.

YAY!

 

[Collije]

Ah, the old DVD Talk CS Thread. That's come in quite handy over the past few years

 

[Bob151]

Originally posted by: lifeguard1999
I think we should get this post stickied!

Or the Amazon FAQ Thread........

 

[Harvey]

Originally posted by: Kraeji
Old news.

there is no hot deal here

and NPR sucks.

YAY!

I never was able to find their toll free help number, before. It isn't on their site, so for me, it was hot enough to share.

And anyone who says NPR sucks, sucks deeply on the straw dipped deep into the deepest wells of ignorance.

YAY!