Just got a loaded question via email.

[Turin39789]

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

 

[nakedfrog]

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She has been given the "get in line or else..."

Oh... so it sounds like if she's coming to the BBQ, you'd better make sure the caterer brings a heaping carton of STFU just for her.

 

[waggy]

Originally posted by: nakedfrog

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She has been given the "get in line or else..."

Oh... so it sounds like if she's coming to the BBQ, you'd better make sure the caterer brings a heaping carton of STFU just for her.

yeah sounds like you better get her $10 ASAP. as she may not be working there much longer.

 

[Raduque]

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

Egads, I still have nightmares about that app!

 

[Turin39789]

Originally posted by: Raduque

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

Egads, I still have nightmares about that app!

If it's Remedy then she is right and Ned is wrong and he owes us all $10

 

[OneOfTheseDays]

You seriously sound like a high-strung anal retentive person. Thank god I don't have to work with you.

 

[ATLien247]

How is her contract structured? Does she get paid per incident resolved, or based on any other incident-related metric? If so, maybe you could take the angle that anything recorded outside of the reporting system is considered to be undocumented.

 

[JDMnAR1]

What ever happened to the good ol' days of "Adhere to corporate policy or your contract will be terminated?" Seriously, you have a system that serves as a repository for all known IT-related issues. Hopefully, there is a search function in that system which lets it also serve as a knowlege base. Her little rogue app is not contributing, and in fact may be causing unnecessary work since there may be documented solutions in the corporate app that she would benefit from, or vice versa. If she doesn't have to reinvent the wheel on every problem she encounters, her billable hours go down. That would be in the best interests of the company - good corporate stewardship and all that.

 

[Garet Jax]

Originally posted by: Platypus
Ask her for 10 bucks for your party

make it 15 since she probably won't be there much longer.

 

[MrDudeMan]

Originally posted by: OneOfTheseDays
You seriously sound like a high-strung anal retentive person. Thank god I don't have to work with you.

I have no clue how you got that out of his post. Nothing in this entire thread makes him seem high strung. He said someone sent him a pretty damn stupid email complaining about their job, which is understood by the rest of the company to be a do as you are told type of situation, and this stupid woman thinks she is above that. Again, how does this make Ned seem like an anal retentive person?

 

[nick1985]

Looks like its time to cater a BBQ party, having the guests pay for it of course. :thumbsup:

 

[SacrosanctFiend]

Originally posted by: OneOfTheseDays
You seriously sound like a high-strung anal retentive person. Thank god I don't have to work with you.

You seriously sound like a female llama spitting down a 500ft well to hit a beaver in the eye. Thank god I don't have to work with you.

(Point being, how the hell can you determine someone's personality from a neutral, informative writing?)

 

[MrDudeMan]

Originally posted by: SacrosanctFiend

Originally posted by: OneOfTheseDays
You seriously sound like a high-strung anal retentive person. Thank god I don't have to work with you.

You seriously sound like a female llama spitting down a 500ft well to hit a beaver in the eye. Thank god I don't have to work with you.

(Point being, how the hell can you determine someone's personality from a neutral, informative writing?)

Exactly. Nice analogy :laugh:

 

[guyver01]

Originally posted by: Raduque

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

Egads, I still have nightmares about that app!

I happen to like Remedy.... it's much more robust than many of the other applications out there... excellent reporting system. Altho HEAT is much easier to use..

 

[Old Hippie]

Originally posted by: NuclearNed
I have a coworker (a contractor) who has been told by the dept head to do something she thinks is going to cause her a lot of unnecessary work. I've been brought in as a mediator and given a specific task to accomplish in regards to this, so we've been discussing the situation via email. She just sent this to me:

It appears to be a culture issue where blind obedience outweighs good corporate stewardship???

In your opinion, is this a company stand or a department stand?

There's no chance I'm answering that.

For a little NedHead you'll tell her all she wants to know.

 

[thepd7]

Originally posted by: nick1985
Looks like its time to cater a BBQ party, having the guests pay for it of course. :thumbsup:

Oh, I see what you did there! You referenced an earlier thread and provided absolutely no substance to this one trying to make a joke that about 12-13 other people have already made! Good one!

 

[NuclearNed]

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

It took the rest of the thread to make me realize that Remedy is a product. I thought you were asking what our remedy was going to be for this situation... I never claimed to be smart.

No, the product we use was developed in-house.

 

[nick1985]

Originally posted by: thepd7

Originally posted by: nick1985
Looks like its time to cater a BBQ party, having the guests pay for it of course. :thumbsup:

Good one!

Thanks!

 

[OdiN]

Originally posted by: guyver01

Originally posted by: Raduque

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

Egads, I still have nightmares about that app!

I happen to like Remedy.... it's much more robust than many of the other applications out there... excellent reporting system. Altho HEAT is much easier to use..

I could probably build a better reporting db than remedy in a few days.

 

[sao123]

Originally posted by: OdiN

Originally posted by: guyver01

Originally posted by: Raduque

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

Egads, I still have nightmares about that app!

I happen to like Remedy.... it's much more robust than many of the other applications out there... excellent reporting system. Altho HEAT is much easier to use..

I could probably build a better reporting db than remedy in a few days.

most computer science retards could... remedy sux ballz.

 

[JeffreyLebowski]

It appears to be a culture issue where blind obedience outweighs good corporate stewardship???

In your opinion, is this a company stand or a department stand?

Your reply:

Yes.

 

[Turin39789]

Originally posted by: NuclearNed

Originally posted by: Turin39789

Originally posted by: NuclearNed

Originally posted by: torpid
Is she right that the work is unnecessary or is it merely an inefficient approach to a necessary task? There's quite a difference, IMO.

We have a problem reporting system. It is a database with a client app that allows our users (and us) to report any IT-related problems. This app allows us to track problems from when they are first reported to their final resolution. Like most applications, it has its share of problems, but it serves a useful purpose.

The contractor doesn't like the app, so she is storing nearly identical information in a spreadsheet on her hard drive. She have been given the "get in line or else..."

Remedy?
<shudder>

It took the rest of the thread to make me realize that Remedy is a product. I thought you were asking what our remedy was going to be for this situation... I never claimed to be smart.

No, the product we use was developed in-house.

Glad I could help.

 

[thepd7]

Originally posted by: nick1985

Originally posted by: thepd7

Originally posted by: nick1985
Looks like its time to cater a BBQ party, having the guests pay for it of course. :thumbsup:

Good one!

Thanks!

You know it's not polite to edit a quote without writing fixed in there. Don't be an ass, put ellipses or type fixed.

 

[nick1985]

Originally posted by: thepd7

Originally posted by: nick1985

Originally posted by: thepd7

Originally posted by: nick1985
Looks like its time to cater a BBQ party, having the guests pay for it of course. :thumbsup:

Good one!

Thanks!

fixed

 

[mugs]

Originally posted by: NuclearNed
I have a coworker (a contractor) who has been told by the dept head to do something she thinks is going to cause her a lot of unnecessary work. I've been brought in as a mediator and given a specific task to accomplish in regards to this, so we've been discussing the situation via email. She just sent this to me:

It appears to be a culture issue where blind obedience outweighs good corporate stewardship???

In your opinion, is this a company stand or a department stand?

There's no chance I'm answering that.

Story of my life these days. Who cares if I accomplish anything as long as I follow the appropriate process?

Originally posted by: moshquerade
a culture issue? what does that mean? sex/race card pulled?

Wow. Uh... no.