Apple position is 100% wrong. This was NOT a personal device, this was a government issued phone, and under California law all information on the phone is a public record. Apple is not being asked to hack into someone private information.
Then the government should have ensured that they purchased a device in which they had some sort of master password that they could use to access the data in cases like this. As is the device is working exactly as advertised when the government purchased it.
If the government purchases a safe that is advertised to be uncrackable and then loses the combination do you think they should be able to force the manufacturer to develop a way to crack the safe? They do own the safe and all of it's contents, the safe is working exactly as designed and advertised and them not being able to access the contents is no fault of the manufacturer. Keep in mind that the government had the ability to purchase a different safe that they could have kept a backup or master combination to, so isn't it their due diligence to insure that they have access to the contents once they take delivery of the safe assuming it works exactly as advertised?
This isn't a case of the data being on Apples servers and Apple is withholding the data from the government. The government currently has physical possession of the data but the data is encrypted on the phone which was exactly what the phone was advertised to do. I'm not sure what policies the local government had on encrypting data on their phones but that is between them and their employees not the company whose products they purchased and are working exactly as promised. As a matter of fact, from what I understand of Apple's advertising this is something that they have specifically said can't be done before the customer purchased the phone or upgraded the operating system.
I fail to see how anyone can say that Apple is responsible in ensuring that a companies employee not use their product in a way that the product was advertised to work.