Job: I can't take it anymore

[Rage187]

I agree. If it is poorly documented or you are having to give out the same fix or steps to do something, have them invest in a Knowledgebase solution and offer to help populate it. Then, you can be a KB monkey and email people links to the external Knowledgebase. That's where I started. We eventually moved to creating Jing videos and embedding them in the solution.

 

[Cattlegod]

what software?

 

[ultimatebob]

what software?

Yeah, I wanna know where he works too. There is a good chance that I've had to work with the crap software he supports at one point

 

[pontifex]

Quit, and consult at 100% pay increase until they replace you.

bahahaha, has anyone sucessfully this for a lowly help desk job? I'm guessing they'd laugh you out the door.

 

[ultimatebob]

bahahaha, has anyone sucessfully this for a lowly help desk job? I'm guessing they'd laugh you out the door.

Ya know, it might work if someone was the ONLY person in the entire company who knew how the software worked. It would be like blackmail, but I bet it would work for at least a few months until they finished training that person's replacement.